Mohamed Fathy Hamed

• Improved tender response rates by tailoring proposals to client needs and requirements.
• Assisted with contract negotiations following successful bids, ensuring favorable terms for both parties involved.
• Managed a comprehensive database of past bids, improving accessibility to information for future submissions.
• Strengthened relationships with clients through regular communication during the tender process, fostering trust and confidence in our services.
• Coordinated with subject matter experts throughout the organization for input on technical aspects of proposals, ensuring accuracy and relevance within each submission.
• Collaborated with cross-functional teams to ensure accurate and timely submission of tenders.
• Maintained a high level of compliance in all submissions by adhering to strict guidelines and regulations.
• Increased customer satisfaction by promptly addressing concerns and incorporating feedback into future bids.

• Developed and maintained positive relationships with clients in assigned sales territories.
• Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
• Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.

Responsible for(MOH, Institution & Private sectors):

· All requests, purchasing, delivery process for all company business units (MIS, Cardiovascular and projects departments)

· Jana NSE business unit includes the following companies:

1- B-Braun Miethke, Neurosurgical implants for hydrocephalus patients.

2-Sutter Medizintechnik, Electro-surgical medical products for ENT, microsurgery and neurosurgery.

3- De Soutter Medical - Surgical power tools(Neuro and spine Drills).

4- TeDan Surgical Innovations -Surgical access systems with a specialty focus in Neuro and spine surgery.

5-TONTARRA - Surgical instruments and equipment technology.

• Organised special sales at specific times to drive customer engagement and move high volumes of products.
• Identified and qualified new sales prospects to continually meet targets.
• Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
• Allocated sales resources based on quarterly KPI targets.
• Carried out sales visits to current and prospective customers.
• Analysed sales to identify top-performing products.

Neuro-spine business unit (MOH, Institution & Private sectors) responsible for:

· INTEGRA life science, Dural repair product Line (DURASEAL®)

· MEDPRIN Biotech Gmbh, Synthetic Dural substitute (Redura®) and absorbable hemostat (Stypcel®).

· PORIFEROUS, Craniomaxillofacial implants for cranial defects reconstruction (Su-POR®).

· NEOS surgery, Cranial fixation devices (Cranial loop®)

· FZIOMED, Adhesion barrier for spine surgery (Oxiplex®).

Responsible for(MOH, Institution & Private sectors) :

· INTEGRA life science, Dural repair product Line (DURASEAL®).

· TEUTONIA Technology Ag, Endo-Urological disposable products(Stents, Nephrostomy catheters, stone baskets).

• Pursued new business opportunities by forging strong networks and contacting potential buyers.
• Resolved client complaints quickly and used feedback to improve account management services.
• Created seasonal sales plans with varying stock and promotional strategies.
• Planned logistical operations for safe transportation, storage and sale of goods.
• Handled high volume calls to address customer inquiries and concerns.
• Worked flexible hours, covering nights and weekends.

• Responsible for antibiotic products line (MOH , Institution and private).