Mohamed Gad
Organizational Change Management Lead
Giza,GZ
Summary
Change Management Lead at Roche with over 17 years of expertise in IT, change management, project management, and adoption services across diverse industries including pharmaceuticals, FMCG, and construction. Proven track record of driving successful project outcomes on a global scale, demonstrating a commitment to excellence and innovation. Skilled in fostering collaboration among cross-functional teams to ensure seamless transitions and enhance stakeholder engagement. Focused on leveraging strategic insights to optimize processes and deliver measurable results.
Overview
18
18
years of professional experience
11
11
Certifications
2
2
Languages
Work History
Organizational Change Management Lead
F. Hoffmann-La Roche Ltd
07.2021 - Current
- Led cross-functional teams in implementing change management strategies, enhancing organizational effectiveness and employee engagement across departments.
- Developed and executed comprehensive training programs to facilitate successful transitions during organizational changes, improving staff adaptability and morale.
- Collaborated with senior leadership to identify key change initiatives, ensuring alignment with business objectives and fostering a culture of continuous improvement.
- Utilized change management tools and methodologies to streamline processes, resulting in increased operational efficiency and reduced resistance to change.
IT Adoption Services
F. Hoffmann-La Roche Ltd
07.2020 - 07.2021
- Led the implementation of IT adoption strategies, enhancing user engagement and reducing resistance to new technologies across the region.
- Developed and delivered comprehensive training sessions, resulting in improved user competency and satisfaction with IT systems.
- Collaborated with cross-functional teams to streamline IT processes, driving operational efficiency and enhancing service delivery.
- Analyzed user feedback and adoption metrics, informing continuous improvement initiatives for IT solutions and support structures.
IT Site Coordinator
F. Hoffmann-La Roche Ltd
12.2017 - 07.2020
- Coordinated cross-functional teams to enhance IT service delivery and improve operational efficiency across multiple sites.
- Implemented IT support protocols that streamlined issue resolution processes, resulting in reduced downtime for users.
- Led technology deployment initiatives, ensuring seamless integration of systems and minimizing disruption during transitions.
- Developed and maintained comprehensive documentation for IT procedures, increasing knowledge sharing and compliance adherence.
Senior L2 Support Specialist
Novartis
10.2015 - 12.2017
Senior Service Desk Analyst
PepsiCo
09.2013 - 08.2015
IT Help Desk Operator
ArabTec
04.2012 - 09.2013
IT Sales Specialist
CompuMe
05.2010 - 03.2012
IT Technical Support
BLI Consulting and Training
01.2010 - 05.2010
IT Technical Support
SuperStag Magazine
03.2008 - 12.2009
Education
Bachelor - Law
Sadat University
Sadat City05.2013
Certification
Change Management Practitioner (Prosci)
References
Available upon request.
Timeline
Organizational Change Management Lead
F. Hoffmann-La Roche Ltd
07.2021 - Current
IT Adoption Services
F. Hoffmann-La Roche Ltd
07.2020 - 07.2021
IT Site Coordinator
F. Hoffmann-La Roche Ltd
12.2017 - 07.2020
Senior L2 Support Specialist
Novartis
10.2015 - 12.2017
Senior Service Desk Analyst
PepsiCo
09.2013 - 08.2015
IT Help Desk Operator
ArabTec
04.2012 - 09.2013
IT Sales Specialist
CompuMe
05.2010 - 03.2012
IT Technical Support
BLI Consulting and Training
01.2010 - 05.2010
IT Technical Support
SuperStag Magazine
03.2008 - 12.2009
Bachelor - Law
Sadat University