Mohamed Gafaar
Cairo,C
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
4
4
years of professional experience
Work History
Haboba Family
Al Qanatir Al Khayriyah, Al Qanatir Al Khayriyah
02.2021 - 01.2022
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
Human Resources Assistant
Haboba Family
Al Qanatir Al Khayriyah, Al Qanatir Al Khayriyah
06.2019 - 01.2021
- Assisted in the development of job descriptions and postings for open positions.
- Conducted research on labor market trends and best practices in human resources management.
- Reviewed resumes and applications to identify qualified candidates for various roles.
- Developed onboarding processes for new hires, including orientation sessions and paperwork completion.
- Compiled reports on employee turnover, absenteeism, training metrics. for senior management review.
- Organized staff meetings to discuss upcoming projects or initiatives related to HR activities.
- Participated in recruiting events such as career fairs to promote the company's culture and values among prospective job seekers.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
Cashier Helper
Gawad Market
Al Qanatir Al Khayriyah, Al Qanatir Al Khayriyah
05.2018 - 05.2019
- Greeted customers in a friendly and professional manner.
- Assisted cashiers with transactions, restocking shelves, and bagging items.
- Cleaned and maintained the checkout area to ensure neatness and organization.
- Answered customer inquiries regarding products, promotions, and pricing.
- Verified prices of items using price look-up codes and scanners.
- Organized stockroom merchandise according to size and type.
Education
Bachelor of Social Work - Social service
Helwan University
Helwan06-2022
Skills
- Sales closing
- Account Management
- Customer Service
- Lead prospecting
- Customer Needs Assessment
- Business Development
- Sales Development
- Customer Retention
- Product Promotions
- Sales strategy development
- Customer Success Management
- Performance Tracking
Affiliations
Volunteer at the Anti-Addiction Fund at Helwan University to raise awareness among young people and warn them of the dangers of addiction and its impact on society.
References
References available upon request.
Timeline
Haboba Family
02.2021 - 01.2022
Human Resources Assistant
Haboba Family
06.2019 - 01.2021
Cashier Helper
Gawad Market
05.2018 - 05.2019
Bachelor of Social Work - Social service
Helwan University
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