Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mohamed Gamal AbdElHamid

Mohamed Gamal AbdElHamid

Imbaba,Elomal city

Summary

I am a Network Engineer and IT Project Manager with experience working as both an internal employee.
One of my strongest attributes is the ability to combine technical expertise with communication skills and strategy for maximum business effectiveness.
From a technical standpoint I have implemented networks for financial institutions, medical institutions, office buildings, and municipalities while from a management standpoint I have experience supervising schedules, employees, stakeholders, and sub-contractors.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Project management Engineer

MW antenna network
New Cairo, Cairo Governorate
10.2021 - Current
  • Responsibilities:
  • Administrating & installing MW Links
  • Review End-to-End solution and review with solution team for implementation and deployment with stakeholders
  • Prepare required technical configuration and ensure network readiness to support customer require services (Internet, VPN and IVPN)
  • Utilized waterfall and agile project management methodologies to manage engineering efforts.
  • Project Manager (PM) responsible for the overall performance of multiple projects including product development.
  • Respond to emergent production issues through engineering support, providing solutions while maintaining compliance.
  • Managed overall IT and coordinated resources to accomplish the planning, deployment and support of the complex data driven MW antenna solutions.
  • Plan project milestones and deliverables using appropriate tools and communicate progress to stakeholders.
  • Handled project management tasks such as tracking the overall trouble report from customer, tracking the time-line for each report.
  • Integrated project management system with application lifecycle, asset, and service management tools.
  • Coordinated all members of the PM department to ensure proper documentation, reporting and Project Management best practices.
  • Planning best practices to manage the scope and schedule of facility projects.
  • Provided project management, technical guidance and leadership including primary customer interface.
  • Provides daily technical assistance on project related issues (technical approach).
  • Work closely with product management, engineering and business leaders to create project scope and objectives.
  • Collaborate with other project managers, program managers, and engineering managers to coordinate efforts and define and leverage best practices
  • Develop, manage and grow relationships with customers and their decision makers
  • Prepare weekly plan for field activities
  • Prepare weekly plan for customer activation.

maintenance engineer Technical Support

Enterprise
11.2019 - 09.2021
  • Administering & designing LANs, WANs internet/intranet, and voice networks
  • Cisco & juniper Router, Switch configuration/troubleshooting
  • Network connectivity troubleshooting, ping, trace route, telnet
  • Working with multiple technical platforms local loop, leased line, wireless and 3G connection
  • Responsible for communication protocols, configuration, integration & security
  • Analyzing & developing key components using methodology prescribed techniques
  • Investigating, diagnosing and resolve all network problems
  • Developing processes and procedures to ensure the highest level of service to customers and maximum availability of the network.

WE
Cairo
08.2019 - 10.2019
  • Provide client support and technical issue resolution in retail and home visits
  • Configuration of client's equipment to connect to the internet via modem/Adsl & VDSL router
  • Handle all problem in connectivity of internet (mobile internet or adsl or wifi)
  • Handle the physical problem.

Education

B.Sc - Electronics and Electrical Communications Engineering

Bennha university
Shubra
09.2014 - 07.2019

Skills

  • Courses:
  • PMP in 2021
  • Advanced Negotiation technique in 2023
  • Professional Microsoft
  • MS Office all applications
  • CCNA self-study in 2020
  • CCNP routing protocol BGP in 2020
  • Telecommunication in 2018
  • GSM / GPRS in 2017
  • CDMA


  • SKILLS
  • Very good communication and negotiation skills
  • Have more than four years' experience in Etisalat (ISP)
  • Work under pressure
  • Have ability to deal & handle customers



Languages

English
Advanced
Arabic
Native

Timeline

Project management Engineer

MW antenna network
10.2021 - Current

maintenance engineer Technical Support

Enterprise
11.2019 - 09.2021

WE
08.2019 - 10.2019

B.Sc - Electronics and Electrical Communications Engineering

Bennha university
09.2014 - 07.2019

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Mohamed Gamal AbdElHamid