Mohamed Gamal Moustafa
Cairo
Summary
Dynamic Learning Area Manager at Amazon with a proven track record in training development and operational efficiency. Expert in instructional design and effective communication, I successfully implemented process improvements that enhanced inventory management and reduced costs. Passionate about fostering talent and driving performance in fast-paced environments.
Overview
8
8
years of professional experience
10
10
Certification
Work History
Learning Area Manager , Fulfillment Center
Amazon
Cairo, Egypt
01.2024 - Current
- Coordinated safety compliance and training programs for all employees.
- Implemented process improvements to enhance inventory management systems.
- Developed strategic initiatives to reduce operational costs and improve service quality.
- Coordinated with fulfillment center Ops managers to develop plans for improving operational efficiency.
- Analyzed performance metrics to identify areas for improvement in workflows.
Country Learning Manager, ATS, Sort Center
Amazon Logistics
10th of Ramadan, Egypt
04.2021 - 01.2024
- Designed and delivered training programs for sort center and FM pickup station employees on technical and soft skills.
- Prepared performance appraisal reports for regional training manager.
- Followed up with trainees post-sessions to maximize return on investment.
- Scheduled TNA meetings with department heads to initiate new training programs.
- Collaborated with operations teams to assess training needs and identify gaps.
- Conducted workshops focusing on workplace safety and operational excellence principles.
- Maintained comprehensive records of each learner's progress within LMS system.
- Ensured compliance with relevant laws, regulations, and standards related to learning management systems.
Learning And Development Specialist
Amazon
6th of October, Egypt
07.2020 - 03.2021
- Executed comprehensive training programs for associates and managers, encompassing needs analysis and skills development.
- Facilitated orientation sessions to communicate policies to new employees and management.
- Ensured accuracy of training materials produced by Learning Department for schools, PMVs, and visuals.
- Analyzed information from Operations and Area Managers to clarify understanding of FC performance goals.
- Acquired extensive knowledge of workflow, daily production metrics, and operational reports.
- Standardized best practices across departments and locations to ensure operational consistency.
- Implemented network standard training programs consistently across fulfillment center operations.
Learning And Development Associate
Amazon
10th of Ramadan, Egypt
09.2018 - 09.2020
- Facilitated training sessions on operational techniques to enhance staff performance.
- Assisted in training new team members on development project processes and best practices.
- Designed and deployed a prospect tracking system, providing ongoing support for staff usage.
- Tracked individual progress against giving goals set by organizational leadership.
- Generated weekly and monthly performance reports for new hires.
Warehouse Team Lead
Souq.com
Cairo, Egypt
09.2017 - 09.2018
- Verified completeness and accuracy of received merchandise through thorough documentation and physical checks.
- Processed return-to-vendor transactions, transfers, and damages in compliance with standard operating procedures.
- Implemented inventory control measures to maintain stock accuracy.
- Maintained records and prepared necessary documentation for reporting relevant information.
- Ensured compliance with health and safety regulations through adherence to maintenance standards.
- Communicated with vendors to address delays or issues promptly.
- Conducted weekly inventory counts, reconciled variances, and entered data accurately into the system.
Education
Bachelor - tourism and hotels
Minufiya University
Elsadat City, Egypt01.2012
Skills
- Multivariate testing expertise
- Creative and innovative thinking
- Time management skills
- Effective communication
- Ability to work under pressure
- Training and development
- Presentation skills
- Instructional design
- Training delivery
Certification
• Certified Professional Trainer (CPT)- Paris ESLSCA Business School
• AiCE - AI Career Essentials - ALX Africa
• How to Design and Deliver Training Programs - LinkedIn
• Measuring Learning Effectiveness - LinkedIn
• Lean Six Sigma: Define and Measure Tools - LinkedIn
• Learning Curve Management - Amazon
• Organizational Learning and Development - LinkedIn
• Developing a Learning Mindset - LinkedIn
• Instructional Design - Information Technology Institute (ITI)
• Continuous Improvement Essentials (CIE) - Amazon
Languages
English
Proficient (C2)
C2
Arabic
Native
Native
Timeline
Learning Area Manager , Fulfillment Center
Amazon
01.2024 - Current
Country Learning Manager, ATS, Sort Center
Amazon Logistics
04.2021 - 01.2024
Learning And Development Specialist
Amazon
07.2020 - 03.2021
Learning And Development Associate
Amazon
09.2018 - 09.2020
Warehouse Team Lead
Souq.com
09.2017 - 09.2018
Bachelor - tourism and hotels
Minufiya University