Google Ads
Mohamed Gomaa
Operation Manager
Sharm el Sheikh,JS
Summary
Dynamic Operations Manager with a proven track record at Seamax Sharm Dive Center, skilled in workflow improvement and project leadership. Successfully developed strategies that enhanced customer satisfaction and established standard operating procedures, boosting employee performance. Proficient in Microsoft Office and adept at timely decision-making to drive organizational success.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Operations Manager
Seamax Sharm Dive Center
Sharm El Sheikh, South Sinai
01.2013 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established standard operating procedures that enhanced employee performance.
Operations Assistant
Dive For Fun Dive Center
Sharm El Sheikh, South Sinai
01.2009 - 01.2011
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Solved problems timely and effectively, ensuring customer satisfaction.
Education
Bachelor of Commerce - Commerce College
Suez Canal University
Ismailia, Egypt 07.2009 - 07.2011
Skills
Workflow improvement
Strong command of Microsoft Office suite
Skilled in optimizing Google Ads campaigns
Responsive WordPress design
Site efficiency improvement
Proven project leadership
Timely decision-making
Effective project oversight
Software
Wordpress
Woocommerce
Timeline
Operations Manager
Seamax Sharm Dive Center
01.2013 - Current
Bachelor of Commerce - Commerce College
Suez Canal University
07.2009 - 07.2011
Operations Assistant
Dive For Fun Dive Center
01.2009 - 01.2011
Similar Profiles
Shibin SahadevanShibin Sahadevan
Business development manager at Seamax Shipping Services LLCBusiness development manager at Seamax Shipping Services LLC
Hailey CooperHailey Cooper
Senior Office Associate at Rainbow Reef Dive CenterSenior Office Associate at Rainbow Reef Dive Center
Théo PlotardThéo Plotard
Divemaster and DSD Leader at Zeus Dive centerDivemaster and DSD Leader at Zeus Dive center
Samar SamirSamar Samir
Civil Engineer at South Sinai GovernorateCivil Engineer at South Sinai Governorate
Hassan Abd Elmoaty NegmHassan Abd Elmoaty Negm
Director of IT at Hospitality Industry-Trophy Hotels & ResortDirector of IT at Hospitality Industry-Trophy Hotels & Resort