Mohamed Hamdi Galal
Mansoura City
Summary
Talented inside sales representative successful at handling multiple tasks simultaneously, balancing customer needs, and achieving new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
1
1
year of professional experience
Work History
Inside Sales Agent
Telecom Egypt
01.2023 - Current
- Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
- Developed strong client relationships through effective communication and personalized sales approaches.
- Conducted comprehensive product demonstrations, effectively showcasing features and benefits to prospective customers.
- Participated in ongoing training programs to constantly improve product knowledge and selling techniques.
- Supported fellow team members during peak times or absences, maintaining seamless operations within the department.
- Developed and implemented sales strategies to increase customer loyalty and retention.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Answered customers' questions regarding products, prices, and availability.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Set and achieved company defined sales goals.
Education
Bachelor of Commerce - Accounting
Higher Institute Of Commercial Sciences
2021
Skills
- Customer Service
- Excellent Communication
- Relationship Building
- Time management abilities
- Persuasive negotiator
- Sales Presentations
- Sales expertise
- Attention to Detail
- Objection handling
- Data Entry
- Payment Processing
- Contract Management
Languages
Arabic
Native language
English
Elementary
A2
Timeline
Inside Sales Agent
Telecom Egypt
01.2023 - Current
Bachelor of Commerce - Accounting
Higher Institute Of Commercial Sciences
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