Mohamed Hamdy
Data Center Manager
Cairo
Summary
Skilled IT Manager with a proven track record at Data Centre, enhancing IT operations and cybersecurity. Excelled in team collaboration and technical troubleshooting, significantly improving system efficiency and security. Expert in IT risk management and asset management, delivering robust solutions that align with strategic goals. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Innovative Network Engineer provides reliable and vital connectivity for multi-site installations. Integrates fixed wireless, terrestrial and satellite-based solutions to create streamlined network infrastructure at enterprise scale.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
IT Manager
Data Centre
07.2019 - Current
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
Help Desk Technician
It
07.2016 - 07.2019
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Provided basic end-user troubleshooting and desktop support.
- Collaborated with cross-functional teams for seamless integration of IT services throughout the company.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured hardware, devices, and software to set up work stations for employees.
- Provided on-call support for critical issues related to [Software].
- Improved user experience with proactive system maintenance and updates.
Education
No Degree -
Cissp
Cairo, Egypt 04.2001 -
No Degree -
Fortienet
Cairo, Egypt 04.2001 -
No Degree -
Microsoft
Cairo, Egypt 04.2001 -
No Degree -
Cisco
04.2001 -
GED -
Faculty of Law, Cairo University
Cairo 04.2001 -
Skills
Team Collaboration
Information confidentiality
Risk mitigation planning
IT risk management
IT Asset Management
Technical Troubleshooting
IT Budgeting
Cybersecurity best practices
Network Administration
Operating system management
Information Security
Virtualization
Certification
CCNA - Cisco Certified Network Associate
Languages
Arabic
Native language
English
Intermediate
B1
Timeline
CCNP - Cisco Certified Network Specialist
02-2020
CCNA - Cisco Certified Network Associate
01-2020
IT Manager
Data Centre
07.2019 - Current
Help Desk Technician
It
07.2016 - 07.2019
No Degree -
Cissp
04.2001 -
No Degree -
Fortienet
04.2001 -
No Degree -
Microsoft
04.2001 -
No Degree -
Cisco
04.2001 -
GED -
Faculty of Law, Cairo University
04.2001 -
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