Summary
Overview
Work History
Education
Skills
Personal Info
Timeline
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Mohamed Hany

Technology Security Assurance
Sakan Misr, Wahah Road

Summary

Information technology engineer with years of experience as an IT infrastructure specialist in the server technologists, focusing on business end-user solutions ,and infrastructure development . Combined with creative program solving skills in both strategic and tactical areas, proficient in evaluating the requirements for business integration with technology.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Senior Security Engineer

Central Bank of Egypt
Cairo, Cairo Governorate
11.2022 - Current
  • Administrate and operate critical CBE security infrastructure, including firewalls, Web Application Firewalls (WAF), Intrusion Prevention Systems (IPS), endpoint security solutions, email security gateways, and internet gateways, maintaining a robust security posture.
  • Served as the primary technical lead for the organization's Trellix security suite (e.g., ePO, HX, IVX), overseeing daily operations, configuration, policy enforcement, and troubleshooting.
  • Creating and scheduling custom reports on security events, threat trends, compliance status, and system health within Trellix Reporting.
  • Collaborated with cross-functional IT teams to integrate security technologies with other infrastructure components and business applications.
  • Assigne tasks to and supervise junior staff, effectively monitoring their performance against established Key Performance Indicators (KPIs) to optimize team productivity and professional development.

Sr. Supervisor, Technology Security Assurance

Orange Egypt
05.2020 - Current
  • Managing, Reviewing and Modifying Technical Global and Private Processes.
  • Identifying, Assessing and Investigating Technical/Non-Technical Fraud/Violation cases, recommending and implementing solutions and controls for such cases.
  • Responsible for Logging Critical Systems on DB Logger and Guardium Systems to be used in all kinds of investigations and/or out of trend behaviors.
  • Assuring Company's Systems Controls are in place and Compliant to The Group Standards, and reduced fixing costs for bugs and patching.
  • Managing Compliance Scanning, Reviewing, Supporting and Monitoring of All New/Existing Systems' Servers, and ensuring the fixes are done and in place, and Approving The Launch of any New System(s), Service(s), Server(s) and Upgrades including including VMware and ESXi
  • Interfacing, Gathering, Explaining and Providing OEG Feedback to External Auditors hired by The Group, Orange Group Technical Audit and OEG Internal Audit Team for audit and evidence collection.

Supervisor Office Automation

Orange Egypt
06.2014 - 04.2020
  • Administer, maintain, and monitor enterprise Citrix environment(s) that includes application virtualization infrastructure, Citrix service policies, processes, provisioning, standards development, service optimization and application.
  • Responsible for monitoring and managing VMware environment related Citrix
  • Manage the stream of projects related to responsibilities from physical infrastructure preparation till application handover to System Administration & operations serving as a technical project lead.
  • Manage and Monitor endpoints Security, Generate system reports regarding desktop health and compliance to make sure that they are healthy, well performed, and secure through systems (Kaspersky, Nexthink and SCCM).
  • Lead proofs-of-concepts (POCs) and pilots of new technologies
  • Work closely with the infrastructure architect and capacity planning teams to ensure a clear and concise delivery schedule of all projects and system enhancements as agreed in technical review meetings.
  • AS Tier II provides the second level of support to end users by handling service requests that have been escalated by lower tiers, providing Support onsite, remotely, over the phone, or via email, working with vendors to propose product, technical, or installation changes to improve the overall quality of service.

Service Desk Team Leader

Orange Egypt
08.2009 - 05.2014
  • Support and handle required IT tasks in timely and efficient manner.
  • Identifies, researches, and resolves technical problems.
  • Troubleshooting end user issues related to Hardware & software.
  • Troubleshooting of LAN/WAN and wireless devices connectivity problems.
  • Support executive levels in terms of top urgency and high importance, and follow up all technical problems whether related to my scope or not.
  • Manage and coach new team members and assist in handling major and complex problems.
  • Participate in IT projects as first line interface with Company employees & Outlets to ensure that applications and devices are working normally which improves Organization Image.

Education

Bachelor of Science - Information System

Faculty Of Computer And Information - Cairo
09.2004 - 08.2008

Skills

ENS

HX

IVX

Citrix XenApp

Kaspersky

Nexthink

Networking and VLANS

Windows Server Administration

Technical project Management

Technical Support

Xerox Follow me & equitrack

Staff leadership and direction

Personal Info

  • Date of Birth : 22/05/1986.
  • Marital Status: Married.
  • Military Status: Exempted

Timeline

Senior Security Engineer

Central Bank of Egypt
11.2022 - Current

Sr. Supervisor, Technology Security Assurance

Orange Egypt
05.2020 - Current

Supervisor Office Automation

Orange Egypt
06.2014 - 04.2020

Service Desk Team Leader

Orange Egypt
08.2009 - 05.2014

Bachelor of Science - Information System

Faculty Of Computer And Information - Cairo
09.2004 - 08.2008

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Mohamed HanyTechnology Security Assurance