Mohamed Hassan Ahmed Helmy Zedan
New Cairo,Egypt
Summary
Expert in information systems and knowledge management with over 20 years of experience in the gas, petrochemical, and contracting sectors. Possesses excellent skills in managing documentation cycles, data analysis, and strategic decision-making. Proficient in working within multidisciplinary teams and capable of achieving goals effectively and efficiently.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
IT Department Manager
Petrojet
05.2019 - 02.2025
- Team & Organization Leadership: Leading IT functions involves strategic planning and execution to ensure alignment with organizational goals.
- SAP User Management: Handling user authorizations and profiles to maintain security and efficiency.
- SAP Performance Tuning: Planning and executing strategies to optimize SAP performance.
- System Monitoring: Keeping eye on work processes, users, and system logs to ensure smooth operations.
- Process Implementation: Introducing new processes to SAP to enhance functionality and efficiency.
IT Manager
Egyptian Styrenics Production Company
07.2012 - 05.2019
- Responsible for overall planning, organizing, and execution of all IT functions for the Estytenics, This includes directing all IT operations to meet company requirements as well as the support and maintenance of existing infrastructure, applications, and development of new technical solutions
- Provide leadership, vision, and management to the IT department
- Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff
- Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for all IT personnel
- Assist in recruiting, hiring, and providing appropriate training for IT support staff
- Serve on planning and policy-making committees
- Responsible for the ordering, acquisition, inventorying, and disposition of hardware and software
- Serve as primary contact with outside vendors in the generation of RFPs, bids, contracts, agreements, and other major vendor interactions, Systems Operations and Maintenance
- Design and implement effective software, Database programs for all the departments within the company (ERP system)
- Data Center Design and implement
- Implement Network Infrastructure, Cisco VoIP network, including Unity Voice Mail and IP Telephony System and IP Camera surveillance System
- Monitored servers, network connections, firewalls and corporate filters
- Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solution for the overall firewall and network support system(s) design including improved logging and reporting capabilities as well as evaluating firewall management systems and application management tools
- This includes many WAN technologies, local LAN DMZ environments including Cisco Firewalls, as well as our secured Vendor
- Develop and grow capability to assess, design and implement security technologies such as firewalls
- Implementing security technologies such as firewalls, IDS/IPS, encryption, SSO, SIEM, IAM, DLP
- Implementing Office 365 hybrid deployments
- Implementing IaaS solutions such as Microsoft Azure or Amazon Web Services
- Implementing Microsoft Solutions such as AD, SQL, Exchange, System Center, EMS
- Implementing virtualization technologies such as Hyper-V or VMware
- Implementing unified communications such as Lync, Cisco
- Implementing storage and file solutions such as SANs
Senior
Engineering gulf of Suez Company – EGUSCO
07.2005 - 09.2007
Developer
Gas & Energy Company – GENCO Group
09.2001 - 07.2005
- Design and implement effective software, Database programs for all the departments within the company
- Researches, analyzes and presents information and recommendations to management regarding the configuration and acquisition of hardware, software, and Database and telecommunications equipment
- Resolves Software and Database, communication problems/conflicts/defects
- Many interacts with customers, recommend and purchase inventory and control supplies and/or parts
- Good understanding of: Server Hardware Technology, SQL, LANs, WANs
- Experience of: Hyper-V, Windows 2003, , Active Directory Group Policies, TCP/IP, DNS, IPAM
IT Department stuff
CITY GAS Company
09.1999 - 09.2001
- Helping and assisting in the initiation of Pac’s computer networks of all City Gas Customer Service location all over Egypt
- Setting for each department its hardware requirements as well as its technical specifications
- Design and implement effective software, Database programs for all the departments within the company
- Investigates, analyzes, and resolves hardware and associated software and communications problems on the company computer system, performs hardware repairs and maintenance on a wide range of pc-based computers and peripherals
Developer
Arab Experts
09.1998 - 09.1999
- Warehousing software
- Customer service software in hospitals & hotels
- Points of sales software ex: Bon Appetite, Swiss Corner…
- Financial & Accounting modules
Education
Bachelor of Science - Computer Science
Modern Academy
09.1997 - 06.2001
Skills
- Analytical skills
- Customer relationship management
- Facilitation
- Motivation
- Time management
- Ambition
- Teamwork
- Initiative
- Responsibility
- Strategic planning
- Creative thinking
- Risk Assessment
- Procurement procedures
- Technical communication
Certification
- Microsoft Certified Solution Developer - MCSD, 2006
- Microsoft Certified System Engineering - MCSE, 2006
- Internal Audit, 2002
- Creating Custom Reports – Business Objects, 2004
- Presentation Skills, 2005
- Advanced Crystal Report, 2005
- IT in Management, 2006
- Oracle Certification PROGRAM (10g), 2006
- ITIL Foundation preparation, 2012
- Project Management Professional | PMP, 2014
Personal Information
- Date of birth: 09/10/78
- Nationality: Egyptian
- Marital status: Married
Custom
Exempted
Languages
English
Intermediate
Arabic
Native
Affiliations
- Graghic design
- Reading
Timeline
IT Department Manager
Petrojet
05.2019 - 02.2025
IT Manager
Egyptian Styrenics Production Company
07.2012 - 05.2019
Senior
Engineering gulf of Suez Company – EGUSCO
07.2005 - 09.2007
Developer
Gas & Energy Company – GENCO Group
09.2001 - 07.2005
IT Department stuff
CITY GAS Company
09.1999 - 09.2001
Developer
Arab Experts
09.1998 - 09.1999
Bachelor of Science - Computer Science
Modern Academy
09.1997 - 06.2001
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