Mohamed Hassanen
Giza,Egypt
Summary
Facilities Manager with 18 years of experience in Hard & soft Operation & Maintenance Facilities management industry in various fields like Hospitality, Banking, residential, commercial, Mixed-use projects and Mega Malls. Skilled in initiatives, team management, commissioning, and migration between different BMS and ERP systems. Experienced in handling new challenges and coordinating with CFO for budget and cash flow. Proficient in third-party vendors contract management and control. Also involved in teaching Mechanical Engineering subjects. Reliable Maintenance Supervisor offering 18 years of experience overseeing maintenance and janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance schedules. Committed to reducing risks and promoting workplace safety through improved safety training. Goal-driven Maintenance Director adept at planning, organizing and directing facilities management. Authoritative leader knowledgeable about preventive, predictive and corrective maintenance needs. Excellent planner, problem-solver and forward-thinking manager with 18 years of progressive experience in facilities maintenance and team leadership. Achievements include reducing energy consumption, increasing performance, and minimizing downtime during major updates and repairs. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Maintenance Director
Marakez Development
04.2020 - Current
- As Senior Manager for Facilities Projects, I am pivotal in ensuring seamless operation of complex spanning over 3,500 acres.
- My responsibilities encompass strategic oversight of daily operations, formulating and executing preventive and corrective maintenance plans, and updating and enforcing work policies.
- I excel in vendor management, conducting thorough evaluations, and maintaining up-to-date vendor list to ensure quality and efficiency.
- Ensuring compliance with Quality, Safety, Health, and Environment (QSHE) standards is key aspect of my role, demonstrating my commitment to maintaining high standards.
- I am adept at monitoring and analyzing life cycle of assets, collecting and interpreting complex data on utility usage to inform decision-making. My ability to perform statistical analysis and communicate findings effectively to other teams underscores my analytical and collaborative skills.
- In terms of financial management, I develop and administer building maintenance budget, ensuring optimal resource allocation.
- My recommendations and approvals are crucial for maintaining financial discipline and achieving budgetary goals.
- For fiscal year 2023-2024, I managed budget of approximately $15.5 million, showcasing my capability in handling substantial financial responsibilities
- In addition to these duties, I lead initiatives to enhance energy management, focusing on water and electricity conservation to drive sustainability. My role requires strong leadership skills, as I guide teams, foster collaboration, and ensure that all projects align with organizational goals.
- Overall, my position is essential in ensuring that District 5 mall facilities operate efficiently, comply with QSHE standards, and meet customer expectations.
Part-Time Teaching Experience
Pyramids Higher Institute for Engineering and Technology
01.2020 - 01.2024
- Over past two years, have been actively involved in teaching Mechanical Engineering subjects, including Mechanical Fluids, Mechanical Design, and Mechanical Thermodynamics.
- This role has allowed to develop and deliver comprehensive lesson plans and lectures that cater to diverse group of students.
- Utilize various teaching methods and tools to enhance student understanding and engagement.
- I assess and evaluate student performance through exams, projects, and practical applications.
- I stay updated with latest advancements in mechanical engineering to ensure curriculum remains current and relevant.
- I mentor and guide students in their academic and professional development, fostering a supportive and challenging learning environment.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
- Authored sermons, speeches and other religious materials.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Worked with stewardship to promote responsible biblical stewardship.
- Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
- Interacted with local community, building relationships with civic organizations and other churches.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Skilled at working independently and collaboratively in team environment.
- Organized and detail-oriented with strong work ethic.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in team setting, providing support and guidance.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Proved successful working within tight deadlines and fast-paced environment.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
Operations & Maintenance Manager
DORRA Development
07.2017 - 03.2020
- Responsible for developing, updating, and implementing work policies and plans for the building, as well as monitoring their effectiveness.
- Schedule, assign, review, and supervise the work of all employees in Facilities Operations, ensuring a variety of skills are applied to maintain and repair facilities, buildings, grounds, custodial services, and equipment.
- Additionally, I participate in the design, review, and planning of new construction and remodeling projects.
- Managing vendor relationships, conducting comprehensive evaluations to update the vendor list, and monitor the work of external contractors to ensure compliance with agreements and satisfactory completion of tasks.
- Enforce QSHE (Quality, Safety, Health, and Environment) requirements for the building, acting as the department’s point of contact for code compliance issues, accessibility improvement projects, and other code-related matters.
- Reporting on the life cycle of assets for the mall facilities, collecting and analyzing complex data such as utilities usage.
- Managing a department budget exceeding $4.5 million USD, coordinate resource allocation following budget approval and recommend expenditure approvals
- Role involves conducting statistical analysis and summarizing findings in relevant reports, auditing emergency and crisis management policies, and leading energy management initiatives to improve water and electricity conservation.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Forecasted and reviewed maintenance budgets to establish cost-effective measures.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Launched quality assurance practices for each phase of development
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Supervised employee performance, preventive maintenance, and safety.
Project Manager
CIB bank
01.2015 - 05.2017
- CIB Account Lead 3 Administration Building & 60 Branch.
- Developing, planning & Evaluation project resources for the Operation Team
- Evaluating operation's hierarchy to fulfill client needs.
- Operation Management for CIB locations including Day to Day work, PM & CM plans & programs.
- Day-to-Day contact with CIB Engineering staff.
- Preparing, Updating & applying work policies & plans for the buildings & branches & monitoring them.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated material procurement and required services for projects within budget requirements.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Facilitated workshops to collect project requirements and user feedback.
- Monitored project progress, identified risks and took corrective action as needed.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Managed projects from procurement to commission.
Maintenance Manager
Concorde HOTELS & RESORTS
07.2010 - 12.2014
- Strategy and development Contribute to creation and implementation of best practice maintenance vision, strategy, policies, processes and procedures to aid and improve operational performance
- General and task management: Effectively delegate any maintenance issues to be resolved on each shift and small projects to right skills in team, planning and managing effective works
- Adhere to daily and weekly checks to ensure smooth operation of site.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Supervised employee performance, preventive maintenance, and safety.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Forecasted and reviewed maintenance budgets to establish cost-effective measures.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Managed senior-level personnel working in marketing and sales capacities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed detailed plans based on broad guidance and direction.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Launched quality assurance practices for each phase of development
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Assistant Maintenance Manager
Hyatt Regency
08.2006 - 05.2010
- To supervise a specific section of the department, ensuring the effective and economic operation of his section in accordance with the standards of the department
- Responsible for technicians in his allocated section, handy persons, helpers and casual labors
- Main duties: Operational: To supervise employees in his section for attendance at work and quality of job performance
- To control closely the consumption of material by tradesmen of his section
- To perform other duties outside the normal routine, if so required, within the scope of the department
- Employee Handling: To demonstrate good leadership skills and motivation of his subordinates
- To assist with the creation of an efficient and professional team of engineering employees
- Safety at work: To supervise closely all applicable rules of safety in the workplace.
- Diagnosed and performed maintenance and repair of systems, furnishings and equipment and responded to service requests within few hours
Education
MBA - Business Administration And Management
Arab Academy For Science, Technology And Maritime Transport
Cairo, Egypt06.2023
Associate of Applied Science -
Project Management Institute (PMI)
Cairo, Egypt12.2021
Associate of Applied Science -
Light House Consultant
Cairo, Egypt11.2019
Associate of Science -
MEFMA
Cairo, Egypt07.2019
Associate of Applied Science -
RES, SMRP
Egypt06.2019
Bachelor of Science -
The Higher Institute For Engineering - Culture & Science City
Al Jizah, Egypt07.2006
Skills
- Decision Making
- SAP CRM, CMMS
- Task Management
- Team Management
- Operational Planning
- Project Management
- Planning
- Supply Chain
- Hospitality
- Operations Management
- Business Requirements
- Contract Management
- Business Planning
- Communications
- Facilities Management
- Problem Solving
- Time Management
- Crisis Management
- Asset Management
- Maintenance Planning
- Safety Planning
- Waste Management
- System Inspection
- Building systems knowledge
- Budgeting and cost control
- Safety Management
- Vendor Relationship Management
- Structural investigations
- Deadline Management
- Resource Allocation
Languages
English
Italian
Arabic
Timeline
Maintenance Director
Marakez Development
04.2020 - Current
Part-Time Teaching Experience
Pyramids Higher Institute for Engineering and Technology
01.2020 - 01.2024
Operations & Maintenance Manager
DORRA Development
07.2017 - 03.2020
Project Manager
CIB bank
01.2015 - 05.2017
Maintenance Manager
Concorde HOTELS & RESORTS
07.2010 - 12.2014
Assistant Maintenance Manager
Hyatt Regency
08.2006 - 05.2010
MBA - Business Administration And Management
Arab Academy For Science, Technology And Maritime Transport
Associate of Applied Science -
Project Management Institute (PMI)
Associate of Applied Science -
Light House Consultant
Associate of Science -
MEFMA
Associate of Applied Science -
RES, SMRP
Bachelor of Science -
The Higher Institute For Engineering - Culture & Science City
Hobbies and Interests
- Watching Movies
- Dogs
- Reading
- Walking
Placeofbirth
Cairo, Egypt
Personal Information
- Title: Facilities Manager, PMP - MBA
- Date of Birth: 01/02/85
- Nationality: Egyptian
- Driving License: International
Hobbies and Interests
- Watching Movies
- Dogs
- Reading
- Walking
Placeofbirth
Cairo, Egypt
Similar Profiles
Youssef El HennawyYoussef El Hennawy
Sales Supervisor at Marakez DevelopmentsSales Supervisor at Marakez Developments
KHALED EIDKHALED EID
Facilities Helpdesk and Facilities Operation at MARAKEZFacilities Helpdesk and Facilities Operation at MARAKEZ
Amr EssamAmr Essam
Senior Handover and Finishing Architect at MARAKEZ DEVELOPMENTSSenior Handover and Finishing Architect at MARAKEZ DEVELOPMENTS