Mohamed Heakl
Egypt,C
Summary
A results-driven Senior Project Manager with extensive experience in digital marketing, account management, and presales engineering across the MENA region and GCC. Skilled in managing complex, multi-channel projects and developing tailored technical and marketing solutions for international clients. Proven ability to lead cross-functional teams, build strategic partnerships, and deliver impactful results that enhance client satisfaction, optimize performance, and drive business growth in competitive Middle Eastern markets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Scaleup Agency
Riyadh
06.2023 - Current
- As a Senior Project Manager in digital marketing, I specialize in driving successful client projects from concept to execution.
- With extensive experience in managing complex campaigns across multiple platforms such as web, social media, and mobile ensure projects are delivered on time, within budget, and aligned with client goals.
- My role involves overseeing cross-functional teams, facilitating seamless collaboration, and acting as the primary point of contact for clients.
- I'm highly organized, deadline-driven, and skilled at optimizing processes to enhance efficiency and client satisfaction.
- With a strong foundation in digital marketing strategies and project management methodologies, I am committed to delivering exceptional results and continuously pushing for innovative solutions to meet the dynamic needs of the digital landscape.
Business and Partnership Manager
Fatim Alsharq
Riyadh
01.2022 - Current
- Responsible for driving business growth through strategic partnerships and client relationships. Develops and manages collaborations that enhance market presence, identifies new business opportunities, and ensures thesuccessful execution of joint initiatives to achieve organizational objectives.
- Delivered tailored presales solutions for international clients, ensuring alignment with business needs and technical feasibility.
- Acted as SPOC between global customers and internal teams to coordinate procurement, technical, and operational requirements.
- Validated and implemented customized telecom solutions while driving client satisfaction and service quality.
- Supported business growth by identifying new opportunities and strengthening global partnerships.
Project Manager
DIGITAL FALCON / BKR Digital Marketing
Dubai
01.2020 - 12.2023
- Analyzing project requirements and preparing budgets and schedules.
- Developing detailed designs, plans, and monitoring progress as well as writing up reports.
- Creation and execution of customer engagement activities and campaigns across all segments, with particular focus on retention of B2C direct customers.
- Liaising with relevant teams, clients, and managers for the duration of the project.
- Conducting research on market trends and how to use social media for advertising.
- Establishing good relationships with clients and other professionals.
- Lead in the design, implementation and execution of all BTL campaigns via multiple channels to achieve revenue targets.
- Customer retention or loyalty experience.
- Using content management systems and project management software.
- Aligning digital marketing strategies with overall business goals.
- Managing and improving all social media accounts.
- Keeping abreast of all developments in digital marketing.
Senior Account Executive
DIGITAL FALCON
Dubai
10.2019 - 09.2020
- Achieving assigned sales targets.
- Prospecting and developing new client relationships within a defined geography or market.
- Consulting with clients on business issues and research design.
- Developing innovative proposals and delivering strategic sales presentations.
- Making actionable and insightful recommendations for new products, extensions, or enhancements.
- Managing and mentoring a team of Account Executives.
- Resolving sales or delivery issues.
Senior Account Manager
DIGITAL FALCON / BKR Digital Marketing
Dubai
09.2020 - 01.2020
- Following up on leads and winning new clients.
- Developing and implementing strategic plans to manage and grow accounts.
- Retaining clients and building strong, trusting relationships.
- Understanding client needs and identifying new business opportunities within your portfolio.
- Providing superior customer service and ensuring client satisfaction.
- Communicating and coordinating with internal teams to deliver solutions.
- Identifying opportunities for improvement and proposing new tools and processes.
- Supporting sales teams to improve their performance and reach targets.
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.
Technical Support Engineer
Telecom Egypt
Alexandria
12.2017 - 10.2018
- To handle customer site technically and new installation visits as well.
- Good experience FTTH (Fiber To The Home) from installation and configuration of ONT with supporting VOIP & IPTV services.
- Administration experience in internet related services such as Proxy, RADIAS, mail, web servers.
- To configure ADSL CPE and other configurations.
- Network monitoring, routing and switching (LAN and WAN).
- Configuring Computer Peripherals.
- Diagnose and resolve technical hardware and software issues.
- Network Security (Firewalls, DMZ architecture, VPN, Internet gateway architecture for especially the enterprise is using multiple ISPs).
- Technical Assistance, IT Operations.
- Virtual Private Network (VPN).
- Install, configure, and maintain Ethernet networks, network cabling, and other related equipment (modems, routers, switches, etc.).
Marketing Specialist
kadam Haat
kolkata
05.2015 - 10.2015
- Working on the process of gathering, analyzing and interpreting information about a market, about a product or service to be offered for sale in that market, and about the past, present and potential customers for the product or service.
- Research into the characteristics, spending habits, location and needs of your business's target market, the industry as a whole, and the particular competitors you face.
Education
Bachelor - Electronics And Communication Engineering
Modern Academy for Engineering and Technology
Cairo, Egypt01.2016
Skills
- Partnership strategy
- Customer engagement
- Project management
- Digital Marketing
- Customer engagement
- Client relationship management
- Business development
- Project Management
- Client Management
- Business Development
- Marketing Strategy
Certification
- Digital Certified
- Client Management
- Business Development, B2B Sales
- Product Management
- Project Management
- Team Spirit
- Product Development
- Project Planning
- Marketing Strategy
- Solution-oriented
- Quantitative Research
- Planning Budgeting & Forecasting
Languages
Native, Native, Elementary
Projects
Graduation Project, Cognitive Radio
References
Kindly Noted That References Are Available Upon Request
Languages
English
Proficient (C2)
C2
Arabic
Native
Native
Timeline
Senior Project Manager
Scaleup Agency
06.2023 - Current
Business and Partnership Manager
Fatim Alsharq
01.2022 - Current
Senior Account Manager
DIGITAL FALCON / BKR Digital Marketing
09.2020 - 01.2020
Project Manager
DIGITAL FALCON / BKR Digital Marketing
01.2020 - 12.2023
Senior Account Executive
DIGITAL FALCON
10.2019 - 09.2020
Technical Support Engineer
Telecom Egypt
12.2017 - 10.2018
Marketing Specialist
kadam Haat
05.2015 - 10.2015
Bachelor - Electronics And Communication Engineering
Modern Academy for Engineering and Technology