Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mohamed Hegazy

Mohamed Hegazy

SPA MANGER
New Cairo

Summary

With over 25 years of experience in the spa and hospitality industry, I have had the privilege of working with globally recognized spas and prestigious hotel brands Throughout my career, I have demonstrated a strong commitment to creating organized and efficient spa and Fitness environments that deliver outstanding customer satisfaction and operational success. My commitment to excellence is reflected in my hands-on approach and unwavering focus on providing guests with memorable and enjoyable spa experiences. I am enthusiastic about the opportunity to contribute to your organization's success and uphold the high standards that clients expect.

Overview

26
26
years of professional experience
27
27
years of post-secondary education

Work History

Wellness Manager & (HOD)

Madinaty Golf Club
Cairo
02.2022 - Current
  • Company Overview: Troon Wellness Manager & (HOD) at Madinaty Golf Club
  • Leading the Spa and Pool teams while overseeing operations at Gold's Gym Fitness Center to deliver an exceptional wellness experience for our prestigious Club House members and day visitors.
  • Committed to upholding Troon's world-class standards by fostering a culture of service excellence, team development, and continuous improvement across all wellness touchpoints.
  • Troon Wellness Manager & (HOD) at Madinaty Golf Club

Assistant Spa Manager

Four Seasons Resort Lanai
Lanai
04.2018 - 09.2020
  • Company Overview: "5 diamonds Forbes resort"
  • Worked to effectively manage staff members to encourage a productive and happy environment.
  • Maintained spa facility and guest area to promote a relaxing and beautiful environment.
  • Fostered positive rapport with customers.
  • Communicated with vendors regarding products to use in the spa.
  • Defined customer service procedures and monitored the facility carefully to ensure the procedures were followed.
  • "5 diamonds Forbes resort"

Spa Manager

Four Seasons Hotel Alexandria
Alexandria
11.2013 - 04.2018
  • Oversee & Managing the daily operations of the spa and retail shop, indoor and outdoor swimming pool.
  • Handled Spa members and hotel guest issues, scheduling and client correspondence, including the publication of a monthly newsletter and fitness activities.
  • Managed the hiring of new employees and trained them on spa procedures.

Spa Manager in Training (MIT)

Four Seasons
01.2013 - 12.2013
  • 5 Four Seasons properties: FS Maui Hawaii, FS Bali at Jimbaran, FS Bali at Sayan, FS Hong Kong, FS Maldives at Landa Giraavaru.

Spa Supervisor

Four Seasons Doha
Doha
10.2008 - 03.2013

Spa Therapist

Four Seasons Resort Sharm El Sheikh
Sharm El Sheikh
01.2006 - 12.2007

Spa Therapist

Hilton Fayrouz Sharm El Sheikh
Sharm El Sheikh
01.2005 - 12.2006

Health Club Supervisor

Le Meridien Makadi Bay
Hurghada
01.2000 - 12.2005

Education

Faculty of Arts - Department of History

Cairo University
01.1999 - Current

Skills

Budget management

Excellent listener

Friendly

Courteous

Service oriented

Poised under pressure

Staff training

Coaching

Recruiting

Hiring talent

Quality assurance

Microsoft Outlook

Lotus Notes

Spa soft

Book4time spa system

Purchstreet PO system

Opera Hotel System

Jonas

Timeline

Wellness Manager & (HOD)

Madinaty Golf Club
02.2022 - Current

Assistant Spa Manager

Four Seasons Resort Lanai
04.2018 - 09.2020

Spa Manager

Four Seasons Hotel Alexandria
11.2013 - 04.2018

Spa Manager in Training (MIT)

Four Seasons
01.2013 - 12.2013

Spa Supervisor

Four Seasons Doha
10.2008 - 03.2013

Spa Therapist

Four Seasons Resort Sharm El Sheikh
01.2006 - 12.2007

Spa Therapist

Hilton Fayrouz Sharm El Sheikh
01.2005 - 12.2006

Health Club Supervisor

Le Meridien Makadi Bay
01.2000 - 12.2005

Faculty of Arts - Department of History

Cairo University
01.1999 - Current
Mohamed HegazySPA MANGER