Mohamed Hosny
It Technical Support
Cairo ,Cairo
Summary
Dynamic IT Technician with a proven track record at Computer Generated Solutions Inc., excelling in enhancing user experiences and optimizing networks. Expert in application support and adept at technical issues analysis, I significantly improved data recovery processes. Skilled in both hard (data retention) and soft (problem-solving) skills, I consistently ensure top-notch desktop support and system efficiency.
Overview
19
19
years of professional experience
1
1
Language
Work History
IT Technician
Computer Generated Solutions Inc.
09.2005 - 11.2024
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and Type.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Configured systems according to prescribed software and hardware frameworks.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Bolstered data integrity and recovery processes, conducting regular backups and testing restore procedures.
Education
Bachelor's Degree In Systems And Technology -
New Cairo Academy
New CairoSkills
Help Desk Operations
Timeline
IT Technician
Computer Generated Solutions Inc.
09.2005 - 11.2024
Bachelor's Degree In Systems And Technology -
New Cairo Academy
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