MOHAMED HUSSEIN MOHAMED
Dubai
Summary
I’m excellent in processing and documenting all payments of the company, issuing receipts for payments, operating office equipment, entering and updating data, preparing bank deposits, creating financial reports; maintaining account.
Overview
11
11
years of professional experience
Work History
Customer Service Manager
MIAMI TOURISM & IMMIGRATIONS Agency
08.2022 - Current
- Provides fast and excellent customer service to the customers in a professional manner, following the SGOT Rule (Smile – Greet – Offer – Thank)
- Resolve customer complaints, independently, wherever possible
Remittance Clerk
Pharmacists Exchange company
01.2021 - 06.2022
- Communicate training needs to the Branch Manager and participate in training programs
- Perform ad hoc assignments as delegated by immediate supervisors
Remittance Clerk
Al Ahly Exchange Sidi Bishr Branch
06.2016 - 11.2020
- Adhere to AML (Anti-Money Laundering) rules, policies, and procedures at all times
- Collect and file all transaction supporting documents according to company's uniform filing system and AML policies; arrange for document transfer to the warehouse
Remittance Clerk
Alexandria Exchange
11.2013 - 02.2016
- Forward technical support requests to the Admin Office
- Read, understand, and comply with all announcements from the Head Office or Admin Office
Education
Bachelor of Arts - ANTHROPOLOGY
ALEXANDRIA UNIVERSITY
06.2021
Skills
Data Entry
Problem solving
Excellent English communication
Attention to detail
Typing skills
Customer Service Management
Bank deposits
Team collaboration
Languages
Arabic
English
Timeline
Customer Service Manager
MIAMI TOURISM & IMMIGRATIONS Agency
08.2022 - Current
Remittance Clerk
Pharmacists Exchange company
01.2021 - 06.2022
Remittance Clerk
Al Ahly Exchange Sidi Bishr Branch
06.2016 - 11.2020
Remittance Clerk
Alexandria Exchange
11.2013 - 02.2016
Bachelor of Arts - ANTHROPOLOGY
ALEXANDRIA UNIVERSITY
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