Administration supervisor
NAMAA for Development and Real Estate Investment
2022.11 - Current (2 years & 6 months)
Hi, I’m
Mohamed Ibrahim
Administration supervisor
Cairo,Cairo
Timeline
Automotive Diagnostic Tools Manager
Kia and Hyundai Private Service Center
02.2015 - 05.2022
Assistant Branch Manager
Americana Group
02.2014 - 12.2014
Sales Supervisor
Edita Food Industries
02.2013 - 07.2013
Sales Supervisor
Coca-Cola Egypt
10.2011 - 12.2012
Direct Sales Agent
Chepsi
05.2011 - 09.2011
Direct Sales Agent
Coca Cola Egypt
05.2010 - 04.2011
Control Room Employee
El Masria For Maintenance, Services and Agencies
01.2008 - 12.2009
Site Manager
El Adawy for Engineering and Decoration
07.2006 - 12.2007
Helwan University
Bachelor of Arts from Philosophy
09.2004 - 08.2008
Work History
NAMAA for Development and Real Estate InvestmentCairo, Cairo
Administration supervisor
2022.11 - Current (2 years & 6 months)
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
Kia and Hyundai Private Service CenterCairo, Cairo
Automotive Diagnostic Tools Manager
02.2015 - 05.2022
Job overview
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Collected, validated, and distributed information to employees.
- Entered and maintained departmental records in company database.
- Generated reports to suggest corrective actions and process improvements.
- Managed company schedule to coordinate calendar and arrange travel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Americana GroupCairo, Cairo
Assistant Branch Manager
02.2014 - 12.2014
Job overview
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
- Built rapport with account holders by reaching out with product recommendations and account updates.
Edita Food IndustriesCairo, Cairo
Sales Supervisor
02.2013 - 07.2013
Job overview
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Coca-Cola EgyptCairo, Cairo
Sales Supervisor
10.2011 - 12.2012
Job overview
- Conducted supplier risk evaluations and assisted with regulatory inspections.
- Created employee schedules to align coverage with forecasted demands.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
ChepsiCairo, Cairo
Direct Sales Agent
05.2011 - 09.2011
Job overview
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Built diverse and consistent sales portfolio.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Coca Cola EgyptCairo, Cairo
Direct Sales Agent
05.2010 - 04.2011
Job overview
- Met customers in homes and businesses to discuss and demonstrate products.
- Put together sales proposals and contracts.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
El Masria For Maintenance, Services and AgenciesCairo, Cairo
Control Room Employee
01.2008 - 12.2009
Job overview
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
El Adawy for Engineering and DecorationCairo, Cairo
Site Manager
07.2006 - 12.2007
Job overview
- Interviewed, hired, and trained new workers.
- Oversaw all daily office operations and equipment maintenance.
- Created weekly and monthly reports and presentations for management team.
- Maintained records and logs of work performed and materials and equipment used.
Overview
17
years of professional experience
4
years of post-secondary education
3
Languages
Education
Helwan UniversityCairo
Bachelor of Arts from Philosophy
09.2004 - 08.2008
Skills
- Office Supplies and Inventory
- Business Administration
- Expense Reporting
- Employee Timesheet Processing
- Accounts Payable and Accounts Receivable
- Office Management
- Customer Needs Assessments
- Tracking Leave
- Customer Experience
- Administration and Management
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Healthcare benefitsPersonal development programsCareer advancementAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 50 staff members.
- Resolved product issue through consumer testing.
Similar Profiles
ABDULLATIF ABUZANNADABDULLATIF ABUZANNAD
Remote IT Support at Al-Muslimmani Real Estate Investment and Development CompanyRemote IT Support at Al-Muslimmani Real Estate Investment and Development Company
BACHIR EL ALIEHBACHIR EL ALIEH
Sales and Marketing Manager at Taskeen Investment and Real Estate Development CompanySales and Marketing Manager at Taskeen Investment and Real Estate Development Company
Faisal Murad AlzwyhriFaisal Murad Alzwyhri
After-Sales Specialist at Roof Real Estate Development & investmentAfter-Sales Specialist at Roof Real Estate Development & investment
Mustafa AnwarMustafa Anwar
Software Developer at TqnyatItSoftware Developer at TqnyatIt
MAHMOUD AHMED SHAWKYMAHMOUD AHMED SHAWKY
Pilot & Harbor Master at Suez Canal AuthorityPilot & Harbor Master at Suez Canal Authority