Mohamed Ibrahim
Cairo
Summary
Accomplished Acquisition Specialist with a proven track record at Sharlock Homes For Real Estate, adept in mergers and acquisitions expertise and pricing negotiation. Demonstrated success in enhancing vendor relations and inventory management, leading to significant cost reductions. Known for exceptional leadership and strategic communication skills, ensuring high levels of customer satisfaction and team productivity.
Overview
14
14
years of professional experience
Work History
Acquisition Specialist
Sharlock Homes For Real Estate
Dubai
02.2021 - Current
- Negotiated contracts with suppliers, achieving significant cost reductions and improved delivery timelines.
- Maintained documentation for all purchases.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Evaluated proposals from multiple vendors, selecting the most competitive offers based on price, market prices and last transactions
Sales Agent
Proper Business Solutions For Real Estate
Maadi City
03.2020 - 01.2021
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Supervisor of Operations
4 Level 1 ( English Courses )
Maadi City- Egypt
01.2019 - 01.2020
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Customer Service Representative
Amazon
Maadi - Egypt
05.2018 - 01.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Executive Manager
Rocky Mountain For Chocolates
Dubai - UAE
02.2015 - 05.2018
- Enhanced operations and implemented technological innovations in collaboration with senior leadership.
- Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
- Implemented data-driven decision-making processes to drive continuous improvement in overall company performance.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Supervisor
Golden Cheese.CO
Dubai - Uae
01.2010 - 01.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma -
Maadi School For High School
Maadi05.2005
Skills
- Mergers and Acquisitions Expertise
- Inventory management skills
- Pricing negotiation
- Vendor Relations
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Acquisition Specialist
Sharlock Homes For Real Estate
02.2021 - Current
Sales Agent
Proper Business Solutions For Real Estate
03.2020 - 01.2021
Supervisor of Operations
4 Level 1 ( English Courses )
01.2019 - 01.2020
Customer Service Representative
Amazon
05.2018 - 01.2019
Executive Manager
Rocky Mountain For Chocolates
02.2015 - 05.2018
Supervisor
Golden Cheese.CO
01.2010 - 01.2015
High School Diploma -
Maadi School For High School