Summary
Overview
Work History
Education
Skills
Hand Craft
Timeline
ProjectManager
Mohamed Khafahy

Mohamed Khafahy

Accountant
Cairo

Summary

Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Creative Business Owner with exceptional background spent in [Industry]. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

9
9
years of professional experience
9
9
years of post-secondary education

Work History

Owner

Vagerz
Cairo
04.2018 - 12.2022
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.

Back Office Clerk

Teleperformance
Giza
12.2016 - 06.2017
  • Managed smooth processing of [Type] paperwork to support office productivity.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Coordinated travel arrangements for staff members.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.

Call Center Representative

Vodafone United Kingdom
Giza
03.2014 - 11.2016
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Educated customers on company systems, form completion, and access to services.
  • Processed debit and credit card and electronic check payments.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Boosted customer service satisfaction ratings through consistent quality control.

Education

High School Gradate - High School

Sadat City Language School
Sadat City Menofia
09.2000 - 10.2009

Bachelor of Accountancy - Accounting

Sadat City Universty
Sadat City
04.2001 -

Skills

Search Engine Optimization

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Hand Craft

As a spareparts dealer by time i gained experience in automotive filed and  started doing small things and then moved to be able to do alot of stuff regarding repairing my own car as a begging than for closer friends and as its a hopy am tring right now to go into a field which is unbelievably huge (ECU Tuning).

Timeline

Owner

Vagerz
04.2018 - 12.2022

Back Office Clerk

Teleperformance
12.2016 - 06.2017

Call Center Representative

Vodafone United Kingdom
03.2014 - 11.2016

Bachelor of Accountancy - Accounting

Sadat City Universty
04.2001 -

High School Gradate - High School

Sadat City Language School
09.2000 - 10.2009
Mohamed KhafahyAccountant