HR Manager with 18+ years of experience across public and private sectors, including the Ministry of Civil Aviation and a fast-growing e-marketing company. Lead end-to-end HR operations (Recruitment, Workforce Planning, Policies & SOPs, Performance Management/KPIs, Employee Relations, and Training & Development). Currently supporting a 150-employee organization across 3 branches and delivering 20–30 hires/year. Key achievements include documenting and implementing 25+ HR SOPs, improving employee satisfaction to 85%, and reducing employee turnover by 30%. Previously managed personnel records for 1,000+ employees in a regulated government environment