Mohamed Maher
OprationTeam Leader | Online Flight Officer
Cairo
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Online Flight Officer
Almosafer (Seera Group)
El dokki
02.2023 - Current
- Strengthened communication skills through regular interactions with others.
- Provided professional services and support in a dynamic work environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Resolved problems, improved operations and provided exceptional service.
- Team Leader Confirmation & Validation& Telesales
T-G
Cairo
12.2021 - 03.2023
- Delivered services to customer locations within specific timeframes.
- Provided professional services and support in a dynamic work environment.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated leadership skills in managing projects from concept to completion.
- Proven ability to develop and implement creative solutions to complex problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong communication and organizational skills through working on group projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Cultivated interpersonal skills by building positive relationships with others.
Talabat Live Chat Agent (English Account)
Teleperformance
Cairo (City walk)
02.2021 - 12.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided professional services and support in a dynamic work environment.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
Bachelor of Arts - Geographic InformationSystem Surveying Engineering
Helwan University
Helwan 09.2015 - 05.2019
Skills
Team leadership skills
Certification
Certified [Flight officer ], [Almosafer]
Timeline
Certified [Flight officer ], [Almosafer]
05-2023
Online Flight Officer
Almosafer (Seera Group)
02.2023 - Current
[Team Leader], [Tager KSA]
03-2022
- Team Leader Confirmation & Validation& Telesales
T-G
12.2021 - 03.2023
[Live chat Eg], [Teleperformance]
04-2021
Talabat Live Chat Agent (English Account)
Teleperformance
02.2021 - 12.2021
Bachelor of Arts - Geographic InformationSystem Surveying Engineering
Helwan University
09.2015 - 05.2019
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