Mohamed Metwalli
MBA
Cairo
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 3 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Project Manager
ALYOMHOST FOR IT SOLUTIONS
06.2021 - 12.2023
- Create product plans to fit stakeholder and customer needs and deliver within budget on desired outcomes; full accountability of product results.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Sales agent & Customer Support
ETISALAT
09.2019 - 03.2021
- Interacting with customers to resolve their issues and answer their questions via phone, chat, or email.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Enhanced product knowledge through continuous training and professional development opportunities.
Education
MBA - Finance & Banking
Cardiff Metropolitain University
Cardiff,UK 02.2022 - 02.2024
Bachelor of Commerce, English - Accounting, Egypt
Mansoura University
Mansoura 09.2013 - 05.2018
Skills
Business analyst experience over 2 years
Software Development life cycle (SDLC)
Business-features analysis and documenting (BRD)
Microsoft office (excel, word, PowerPoint, etc)
Agile Software (Jira - trello - Slack - clickup)
Stakeholder management
Accomplishments
- NADCO E-COMMERCE
- BEAUTY E-COMMERCE
- Almond Blosom Chocolate E-Commerce
- Shar for law consultants
- MeetAt booking platform
Militarystatus
Exempted
Personal Information
Date of Birth: 05/15/95
Additional Information
Military service Exemption
Timeline
MBA - Finance & Banking
Cardiff Metropolitain University
02.2022 - 02.2024
Project Manager
ALYOMHOST FOR IT SOLUTIONS
06.2021 - 12.2023
Sales agent & Customer Support
ETISALAT
09.2019 - 03.2021
Bachelor of Commerce, English - Accounting, Egypt
Mansoura University
09.2013 - 05.2018
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