Summary
Work History
Education
Skills
Languages
Timeline
Generic
Mohamed Mohamed Abouzaid

Mohamed Mohamed Abouzaid

Salles Manger
Cairo

Summary

Proven leader in sales and administrative roles, notably at Sultan Gold Group Soma Bay, where strategic sales plans led to significant revenue increases. Expert in customer relations and office management, demonstrating exceptional time management and telephone skills. Achieved consistent client satisfaction and team productivity improvements, fostering long-term business growth and operational efficiency.

Work History

Receptionist

Albatros Hotel
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered central telephone system and directed calls accordingly.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Tour Leader & Excursion Sales

Garanah Tours
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Assisted clients with travel documentation requirements such as visas or permits, streamlining the pre-travel process for them.
  • Ensured timely communication with clients before, during, and after tours to address any questions or concerns they had.
  • Guided groups of up to [Number] people on scheduled tours.
  • Regularly reviewed feedback from clients and incorporated suggestions into future tours for continuous improvement of offerings.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Streamlined tour logistics for smoother operations, ensuring timely departures and arrivals at destinations.

Senior Sales Manager

Sultan Gold Group Soma Bay
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
  • Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
  • Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
  • Streamlined internal sales processes for increased efficiency, resulting in improved productivity and reduced overhead costs.

Sales Manger Hotel Branch

Elmarai
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Led successful sales team by providing motivational coaching and performance-based incentives.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Senior Sales

Sedra Real Estate
  • Supported sales team with detailed product knowledge, resulting in higher close rates and repeat business.
  • Increased sales revenue by developing and implementing strategic sales plans and promotions.
  • Organized successful trade shows and industry events that showcased products effectively to potential customers while boosting brand awareness in key markets.
  • Developed strong relationships with key clients, leading to increased account retention and long-term loyalty.
  • Provided regular coaching sessions for junior staff members, helping them develop essential skills needed for career advancement within the company.
  • Maximized sales opportunities by effectively managing sales territories, optimizing resource allocation and prioritization.
  • Reduced order processing times by optimizing internal workflows and leveraging innovative technology solutions.
  • Established clear performance metrics for evaluating individual success within the sales team, resulting in increased accountability and motivation.

Senior Sales Manager

First Real Estate Companies
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
  • Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
  • Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
  • Streamlined internal sales processes for increased efficiency, resulting in improved productivity and reduced overhead costs.

Managing Director

Elsoque Commercial & Residence Mall
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
  • Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.

Purchasing Manager

360 Clinics
  • Managed supplier relationships to ensure timely delivery of products and services.
  • Achieved cost savings by negotiating contracts and pricing with suppliers.
  • Sourced vendors, built relationships, and negotiated prices.
  • Evaluated supplier performance through regular audits and assessments, ensuring compliance with quality standards and contractual terms.

Education

Language Arts Education, Egypt( English & Germany)

Faculty of Alsun
Ain Shams Giza Egypt
04.2001 -

Skills

Telephone skills

Scheduling

Administrative Support

Customer/Client relations

Customer and client relations

Time Management

File Management

Office Management

Languages

Arabic
Native language
English
Advanced
C1
German
Intermediate
B1

Timeline

Language Arts Education, Egypt( English & Germany)

Faculty of Alsun
04.2001 -

Receptionist

Albatros Hotel

Tour Leader & Excursion Sales

Garanah Tours

Senior Sales Manager

Sultan Gold Group Soma Bay

Sales Manger Hotel Branch

Elmarai

Senior Sales

Sedra Real Estate

Senior Sales Manager

First Real Estate Companies

Managing Director

Elsoque Commercial & Residence Mall

Purchasing Manager

360 Clinics

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Mohamed Mohamed AbouzaidSalles Manger