Mohamed Momtaz
Alexandria
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
Language
2
2
Certifications
12
12
years of professional experience
Work History
Catgo
Alexandria
01.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
05-2012
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Dependable and responsible
Multitasking
Calm under pressure
Active listening
Decision-making
Problem resolution
Computer skills
Excellent communication
Time management
Certification
Commercial Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
Timeline
Catgo - Alexandria
01.2015 - Current
Faculty of Commerce University - ,