Mohamed Mosaad
Supervisor Corporate Dep.
Cairo
Summary
Dynamic leader with a proven track record at Aman FS, enhancing team productivity and customer satisfaction through strategic planning and effective staff management. Excelled in operations management and complex problem-solving, fostering a culture of open communication and continuous improvement. Skilled in mentoring and developing staff, significantly contributing to career growth and operational efficiency.
Overview
5
5
years of professional experience
Work History
Supervisor
Aman FS
01.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Education
0 - Law
Faculty of Law
Cairo 04.2001 -
Skills
Staff management
Timeline
Supervisor
Aman FS
01.2020 - Current
0 - Law
Faculty of Law
04.2001 -
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