Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Mohamed Mostafa Abd ELHady

IT Manager
Cairo

Summary

  • I work As IT Manager + 15 Years' experience in Computers field & IT Solutions.
  • High skills to design, gathering and analyzing business requirements and IT Solutions.
  • Designing And implementing all networks infrastructure for local network wired, wireless and different WAN networks technologies and Firewalls (sophos xg , Fortinet ).
  • Designing And implementing all infrastructure servers (Active directory, DNS, DHCP …etc.).
  • Designing And implementing Virtualization solutions (VMware Vsphere - Hyper V).
  • Achieving High availability solutions, performing backup and restore operations.
  • Creative Problem-solving skills in technological and tactical areas.
  • I can work under any pressure and Ability to Study Any New technologies in All Environments .

Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Business-minded Network Administrator with [17] years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.

Overview

18
18
years of professional experience
8
8
years of post-secondary education

Work History

IT Manager

Tiba Manzalawi Group
Cairo Egypt
4 2013 - Current
  • IT Manager For It Department
  • ERP Project Manager (Softex Market Control Program)
  • Planning, designing and building wired and wireless computer networks.
  • Designing and implementing all infrastructure servers (Active directory, DNS, DHCP …etc.).
  • Designing and implementing All servers (File server, WSUS server, Exchange server).
  • Installing, configuring routers, switches, access points and hardware firewalls (Sophos XG -Fortinet).
  • Designing and implementing Virtualization solutions (VMware Vsphere - Hyper V).
  • Achieving high availability solutions, performing backup and restore operations.
  • Troubleshooting hardware and software problems for severs and client computers.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues
  • Improved network efficiency by implementing new server configurations and optimizing system operations
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations
  • Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems
  • Oversaw IT department operations and training
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance
  • Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape
  • Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Oversaw IT department operations and training.
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Improved network efficiency by implementing new server configurations and optimizing system operations.

Information Technology System & Network Administrator

Bernasos Group
Cairo Egypt, C
02.2007 - 04.2013
  • Manage, Implementand ,Troubleshooting ERP System ( Infinity ERP )
  • Infinity ERP included he bellow sub module: ( Account Receivable & Account Payable & Stock Control & P.O.S & General Ledgers & Human Resources Fixed Assets& Report Manager & System Administrator ) -Network Domain Controller: Designing, planning, Installation, configuration, implementation and troubleshooting the DC components, including local security configuration, networking, Active Directory, Groping / Group Policies design, etc., using Windows Server 2003r2/08r2/12/12r2.
  • Microsoft Servers/Services: Designing, planning, Installation, Configuration, publishing and manage Exchange Server 2003/7/10/13 | SQL Server 2000,2005/8/8R2/12 | IIS 6/7/8, DHCP/ DNS.
  • Switching and routing : Network Infrastructure solution design, implementation switching and routing concepts and protocols
  • Structure Concept: Plan and implement networking equipment (Networking, Security, Traffic, Servers, Storage, etc.)
  • Maintained network hardware and software and monitored network to support network availability to end users
  • Assisted IT staff on troubleshooting issues and closing calls
  • Managed data backups and disaster recovery operations to comply with business continuity initiatives
  • Performed day-to-day LAN and WAN administration, maintenance, and support
  • Identified and immediately resolved issues with network devices
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system
  • Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems
  • Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment
  • Monitored system performance and responded to alerts
  • Streamlined user support processes to ensure efficient problem resolution and minimize business disruption
  • Managed computer operation scheduling, backup, storage and retrieval functions
  • Supported project planning team to promptly address hardware and software problems and network emergencies
  • Collaborated with cross-functional teams in developing robust disaster recovery plans to safeguard critical systems and data
  • Planned annual budgets to fund IT projects and control spending
  • Implemented network security measures to minimize data loss
  • Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software
  • Verified continuity of computer and telephone system services for users

IT System Engineer

Hay Elagouza
Giza, GZ
01.2006 - 03.2007
  • IT System Engineer in Hay Elagouza
  • Design and implement Networks And Servers
  • Implement government programs For All Employee
  • Troubleshooting For All clients All employee
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
  • Worked with users to determine areas of technology in need of improved usability

Education

Master of Software Engineer - Computer Software Engineering

Faculty of Graduate Studies For Statistical Research
Giza, Egypt
01.2019 - 04.2020

Post graduate Diploma - Computer Software Engineering

Faculty of Graduate Studies For Statistical Research
Giza, Egypt
01.2018 - 04.2019

Diploma - Information Technology

National Institute of Communication & Information Technology
Giza, Egypt
01.2005 - 04.2005

Bachelor of Computer - Management Information Systems

The Higher Institute of Management And Technology
Giza, Egypt
01.2000 - 04.2005

Skills

Enterprise Resource Planning (ERP)

Timeline

Master of Software Engineer - Computer Software Engineering

Faculty of Graduate Studies For Statistical Research
01.2019 - 04.2020

Post graduate Diploma - Computer Software Engineering

Faculty of Graduate Studies For Statistical Research
01.2018 - 04.2019

Information Technology System & Network Administrator

Bernasos Group
02.2007 - 04.2013

IT System Engineer

Hay Elagouza
01.2006 - 03.2007

Diploma - Information Technology

National Institute of Communication & Information Technology
01.2005 - 04.2005

Bachelor of Computer - Management Information Systems

The Higher Institute of Management And Technology
01.2000 - 04.2005

IT Manager

Tiba Manzalawi Group
4 2013 - Current
Mohamed Mostafa Abd ELHady IT Manager