Mohamed Mostafa Aly
New Cairo
Summary
Seeking a challenge position in the field of sales management at a reputable organization where I will be able to utilize my ability to stimulate and motivate a productive sales force to maximize the company’s sales objectives.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Retail Showroom Manager (Opel & Chevrolet)
Al Mansour Automotive (Egypt)
Cairo, Cairo Governorate
03.2024 - Current
- Responsibilities: To lead and motivate an energetic and passionate team of people who are dedicated to creating experiences with our clients through a keen sense of business acumen
- To develop the sales team competencies to ensure that they’re always ready to achieve the company vision and missions
- Manage sales strategies, initiatives, and growth across all product categories
- Managing the team in terms of leadership and in partnership with the company manager performing performance appraisal
- Observing, interacting, and coaching the team on the floor to elevate the staff at the expected level of style and client experience
- Identifying development areas of team members and proposing corresponding action plan, including training programs
- Ensure the showroom displays are installed in a timely manner to company standards
- In charge of achieving the showroom annual sales targets for passenger and trucks cars
- Extracting the daily, weekly, and monthly reports needed from the CRM and SAP programs to measure the CRM closure ratio, CSI results, and sales performance
- Organize the showroom maintenance and refits as needed
- To deal promptly with Customer complaints, liaising with customer services in order to resolve queries
- Exhibits a high level of commitment to customer satisfaction
- Improving the teamwork ability and the communications skills among the team members
- Keeps abreast of the market new products, features, accessories, etc., and their benefits to the customers
- Interacting with different types of corporates agreements in order to increase our sales volume.
Retail Sales Executive
Al Mansour Automotive (Opel & Chevrolet)
Cairo, Cairo Governorate
07.2017 - 03.2024
- Responsibilities: Interviewed prospective customers to identify purchasing needs and articulate vehicles’ value and benefits
- Follow up and respond to warm internet leads and customer questions on vehicle availability, price, and options
- Maintain contact with customers via email, phone calls, and regular updates on promotional offers
- Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options
- Perform high-quality, professional, knowledgeable presentation and demonstration of the new vehicles
- Strategically negotiate with customers to close deals and increase sales and calculate financial requirements
- Reporting to the Sales Manager regarding the objectives, planned activities, reviews, and overall performance analyses
- Followed-up with inbound telephone inquiries, walk-in prospects, and email inquiries
- Achieving the company monthly targets of sales, CSI, and CRM closure ratios
- Assisting in the development of sales plans and initiatives capable of elevating performance.
Sales and Marketing Section Head
Al Awad Group Automotive
04.2006 - 07.2017
- Duties: Create a new selling channel for the new product (Jonway)
- Follow the performance of distributors and their sales volume
- Prospecting for the targeted customers
- Present and sell company Products to current and potential clients
- Maintain a formal appearance during the working time
- Establish and maintain current clients and potential clients’ relationships.
Sales Representative
Gaber Abd El-Shaheed for Cars
Cairo, Cairo Governorate
03.2004 - 03.2006
- Duties: Prospecting for the targeted customers
- Present and sell company Products to current and potential clients
- Build a network of new customers through various channels
- Establish and maintain current clients and potential clients’ relationships
- Prepare paperwork to activate and maintain contract services.
Education
Bachelor of Science -
MAM
Cairo 09.2001 - 05.2005
High School Diploma -
NLS
Cairo, Egypt 09.1996 - 07.1998
Skills
ICDL program (Microsoft)
Microsoft office (word & Excel & Access and Power point)
Data modeling and relational database design (Oracle)
Database concepts (Oracle)
Introduction to business applications (Oracle)
Good negotiation skills
Microsoft Office (PowerPoint, Word, Outlook, and Excel)
Client Relationships
Brand Awareness
Interpersonal Relations
Teamwork and Collaboration
Customer Service
Team Leadership
Effective Communication
Phone
+2 01154005351, +2 0228138968
Personal Information
- Date of Birth: 09/28/1980
- Nationality: Egyptian
- Marital Status: Married
Militaryservice
Exempted
Languages
Arabic
English
References
Available upon request
Training
- Front office Department, Intercontinental pyramids park resort Cairo, Aug 2005
- Sales and the public relations especially Customer service, Hashim Bus, Aug 2006
- Communication Skills, CDC academy, Jan 2008
- Basic Sales & Marketing Skills, Orascom Training & Technology OTT, March 2008
- Presentation Skills, Orascom Training & Technology OTT, March 2008
- Selling skills) SPIN Program), Logic Consulting Group, April 2010
- Automotive selling skills, NISSAN MOTOR- EGYPT, Jan 2010
- Sales process, GENERAL MOTORS- EGYPT, August 2010
- Insurance Sales Technique, Nile Takaful Training Center, Jan 2012
- Certificate in project management professional (PMP), American chamber of commerce in Egypt, December 2016
- Customer Comes first
- Opel LMS Training, jan 2019 till jan 2022
- Selling AND Communication skills, Mansour Academy, 2023
- GM Excellence training, Feb 2021
- Opel LMS training, FEB 2019
- Active Consultative Coaching 2017, Al Mansour Automotive and GM Egypt Academy
- General English Course 2017
- Business Writing, Al Mansour Automotive and GM Egypt Academy, March 2018
- Consultative Sales Training, Al Mansour Automotive and GM Egypt Academy, May 2017
Interests
Cars
Timeline
Retail Showroom Manager (Opel & Chevrolet)
Al Mansour Automotive (Egypt)
03.2024 - Current
Retail Sales Executive
Al Mansour Automotive (Opel & Chevrolet)
07.2017 - 03.2024
Sales and Marketing Section Head
Al Awad Group Automotive
04.2006 - 07.2017
Sales Representative
Gaber Abd El-Shaheed for Cars
03.2004 - 03.2006
Bachelor of Science -
MAM
09.2001 - 05.2005
High School Diploma -
NLS
09.1996 - 07.1998
Similar Profiles
Amr AbuzaidAmr Abuzaid
Sub-Dealers Parts Manager at Al Mansour AutomotiveSub-Dealers Parts Manager at Al Mansour Automotive
Merna AgaibyMerna Agaiby
Quality Compliance Auditor & Business Data Analyst at Al-Mansour Automotive CompanyQuality Compliance Auditor & Business Data Analyst at Al-Mansour Automotive Company
Raghda Rashad Muafi AbdulhameedRaghda Rashad Muafi Abdulhameed
Sales Specialist at egyptSales Specialist at egypt