Summary
Overview
Work History
Education
Skills
Military Service Status
Marital Status
Personal Information
Timeline
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Mohamed Mostafa Mohamed

Summary

Experienced OSS Engineer with a strong background in automating and optimizing mission-critical deployments. Proven ability to streamline operations and enhance efficiency through automation solutions. Committed to continuous learning and staying updated with emerging technologies to drive innovation and excellence in OSS management.

Overview

15
15
years of professional experience

Work History

Senior OSS & Automation Engineer

Ericsson
01.2018 - Current
  • Managing multi-vendor OSS Platform (Ericsson, Huawei, Nokia, and ZTE).
    Ericsson OSS systems: OSSRC, ENM, and ENIQ
    Huawei OSS systems: U2020, PRS, Neteco, and NCE
    Nokia OSS systems: Netact, NPM, NFMP, Megaplexer
  • Server Administration: Managing and maintaining servers, both physical and virtual, ensuring optimal performance.
  • User Support and Issue Resolution: Provided technical support to end-users and resolved issues related to network connectivity, applications, and hardware.
  • Periodic health checks for the systems infrastructure including hardware (servers, storages), OS (Linux, Windows), Databases and application layer.
  • Developing variety of automation tools to streamline routine task, and improve work efficiency (Health check, monitoring, reporting, and process automation)

Senior Back Office OSS Engineer

Huawei
06.2011 - 12.2017
  • Implementation and integration of OSS systems [MOS7100, MOS5100, MOST, FM, and U2000].
  • Supervision in installing the hardware racks [IBM, Oracle, Huawei ATAE].
  • Installed and configured SUSE Linux Enterprise Server (SLES) 10 and 11 with precision, supporting critical operations.
  • Managed INOC Solution deployment for ticketing and fault management (SDM, Netcool), ensuring rapid incident resolution.
  • Conducted regular health checks to maintain system integrity and performance.
  • Troubleshooting network, operating systems, database and systems.
  • Provided adept troubleshooting across networks, operating systems, databases, and OSS systems, minimizing disruptions.
  • Periodic systems upgrades.
  • Delivered periodic reports for customer.

ISP Engineer

Huawei
01.2010 - 06.2011
  • Monitored Etisalat ISP network nodes to ensure smooth operation.
  • Conducted initial troubleshooting for all ISP services to promptly address issues.
  • Prepared daily and weekly reports based on customer needs.
  • Performed routine checkups as per Etisalat guidelines.
  • Escalated issues as needed following Etisalat's process.
  • Provided daily performance reports to clients for transparency and improvement.

Technical instructor

Modern Academy
02.2009 - 12.2009
  • Providing various academic courses in communication department.

Education

B.Sc. In Engineering And Technology in Electrical Engineering Specialization (Electronics Engineering And Communication Technology Branch). -

Modern Academy For Engineering And Technology in Maadi.
05.2008

Skills

  • Linux Administration
  • Bash Scripting
  • SQL
  • Python
  • Django
  • HTML/CSS/JS
  • Excel VBA & Google Scripts
  • Docker & Docker compose
  • GIT/GITHUB/GITLAB

Military Service Status

Exempted

Marital Status

Single

Personal Information

  • Date of Birth: 12/18/1986
  • Nationality: Egyptian

Timeline

Senior OSS & Automation Engineer

Ericsson
01.2018 - Current

Senior Back Office OSS Engineer

Huawei
06.2011 - 12.2017

ISP Engineer

Huawei
01.2010 - 06.2011

Technical instructor

Modern Academy
02.2009 - 12.2009

B.Sc. In Engineering And Technology in Electrical Engineering Specialization (Electronics Engineering And Communication Technology Branch). -

Modern Academy For Engineering And Technology in Maadi.

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Mohamed Mostafa Mohamed