Mohamed Moustafa Hasanen
Accounting&finance
Portsaid
Summary
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Overview
11
11
years of professional experience
Work History
Teller
Alahly Exchange
03.2023 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Audited fellow teller currency to contribute to dual-control procedures.
- Placed orders for customer checks and verified starting numbers.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Assisted with training of new tellers on policies and procedures.
- Maintained accurate records of customer transactions in line with bank procedures.
Accountant
Portsaid Hotel "misr Travel"
06.2016 - 02.2023
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Handled day-to-day accounting processes to drive financial accuracy.
- Itemized taxpayer expenses to identify maximum adjustments, deductions and credits.
- Used advanced software to prepare documents, reports, and presentations.
Trainee
The National Bank Of Egypt
07.2013 - 09.2013
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Collaborated with employees from various backgrounds.
Education
Bachelor of Accountancy - Accounting And Finance
Portsaid University
Portsaid 04.2001 -
Skills
Account Updating
skills
computer skills:
operating system:professional in using windows 7 ,using windows 8,using windows 10
computer maintenance : good experience in computer maintenance
language skills :
arabic :mother tongue
english: good "reading,writing&speaking"
personal skills :
able to work under stress and relocate
good communication skills
interesting in teamwork
training courses :
i.c.d.l. course "microsoft office 2010"
Timeline
Teller
Alahly Exchange
03.2023 - Current
Accountant
Portsaid Hotel "misr Travel"
06.2016 - 02.2023
Trainee
The National Bank Of Egypt
07.2013 - 09.2013
Bachelor of Accountancy - Accounting And Finance
Portsaid University
04.2001 -
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