Mohamed Ragab

• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Visit competitors and provide a full report on the branch, focusing on their strengths and weaknesses.
• Achieved *100% sales targets* through data-driven strategies and team motivation.
  - Executed *planogram displays* to enhance product visibility, boosting sales by *10%
  - Managed *inventory control*, including stock receiving, auditing, and loss prevention.
  - *intuited daily branch cleanliness and hygiene standards*, ensuring a premium shopping environment.
  - Trained sales teams on *upselling techniques*, improving average transaction value.
• Boosted average basket size** from *2.90 to 3.4* (17% increase) by implementing upselling strategies and staff incentive programs.
  - *Revitalized stagnant inventory sales, achieving **consistent monthly growth* in slow-moving product categories.
  - Maintained enhancing customer experience and brand reputation.
  - Executed *planogram displays* that increased foot-to-sale conversion by *20%*.
  - Trained *15+ staff members* on advanced sales techniques, improving team performance metrics

-.New Product Spotlight: Strategically positioned **new arrivals* in high-traffic zones, increasing visibility and contributing to *15% faster sell-through rates*.
- *KPI Stewardship: Monitored and optimized KPI sconversion align with corporate objectives.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.

Trained 50+ sales staff* across major branches on modern selling techniques
- Conducted product knowledge workshop

Operational Excellence
- Managed *high-demand inventory during carrfour .b tech festivals, ensuring **90% availability* of top-selling items through real-time stock tracking.
- Achieved *monthly sales targets consistently* (100%+ attainment
Festival Sales Dominance**
- *Championed #1 market share for ELAraby in large appliances & TVs during [Festival Name], surpassing competitors by 15% revenue growth*.
- *Achieved 100%of festival sales targets* in home appliances (ACs, refrigerators) through strategic staff allocation and bundled promotions.

*Competitive Market Leadership*
- Secured top company-wide sales performance in TV category (55"+) by training teams on premium product differentiators

Operational Management*
- Supervised daily operations for *mobile & laptop&tv departmentsemployees ensuring compliance with Carrefour’s service standards.
- Conducted *monthly & annual inventory audits,
- Coordinated with 15+ vendor representatives

*Sales & Visual Merchandising*
-monthly sales targets, achieving dynamic product placement and staff coaching.
- Revitalized *stagnant inventory) through flash sales and bundle deals, clearing
- Maintained *department cleanliness & display hygiene,

*Customer Experience*
- Trained staff on *service recovery techniques, improving customer satisfaction scores
- Implemented *“Fast Lane”* for mobile accessory purchases, reducing wait times by