Mohamed Ragheb
El Sheikh Zayed
Summary
Experienced Sales Manager & Business Development Manager with a track record of success in leading teams and driving business growth. I have a strong background in business development strategies, innovative problem-solving, and marketing and sales. With excellent communication and interpersonal skills, I excel in building and maintaining customer relationships. I have a proven ability to manage projects and deliver results, with a keen eye for industry trends and opportunities. Throughout my career, I have spearheaded significant endeavors, negotiating and securing monumental agreements for mega projects. These accomplishments have propelled my company to new heights and solidified our reputation as innovators and leaders in the field. I am now seeking a role as a Sales Manager where I can contribute my skills and expertise to a multinational corporation known for its commitment to excellence and innovation.
Overview
18
18
years of professional experience
Work History
Business Development Manager
Geidea
02.2024 - Current
- Currently serving as a Business Development Manager at Geidea, where I am responsible for driving business growth and development through strategic initiatives and partnerships.
- Develop and implement business development strategies to expand market presence and increase revenue.
- Identify and pursue new business opportunities and partnerships.
- Utilize advanced communication skills to build and maintain relationships with clients and stakeholders.
- Collaborate with cross-functional teams to develop and execute marketing and sales strategies.
- Utilize Microsoft Office tools to analyze data and track performance.
Business Development Section Head ( Head of Acquisition and Partnerships )
Aman Holding
08.2020 - 03.2024
- Acts as the point of contact between Aman and billers, operators, and customers.
- Builds and maintains strong, long-lasting customer relationships.
- Ensures the timely and successful launching of different e-payment and e-collection services, according to customer needs and objectives.
- Creates submits, and follows up on the implementation of Technical requests with the technical department.
- Performs internal and external UATs.
- Responsible for service enhancements.
- Communicates work progress of monthly/quarterly clearly to management.
- Tracks account progress and reporting it back to customers.
- Assists different customers with their requests; financially, technically, reporting, and contract-related issues.
Key Account Supervisor
Bee Smart Payment Solutions
10.2018 - 08.2020
- Handling corporate client accounts and generally supervising several account executives.
- Supervising the sales team.
- Review the progress of sales roles throughout the company.
- Approach new clients.
- Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
- Maintain the old client and try to increase business volume.
- Prepare a proposal regarding every client's business nature.
Business Development Manager
HIRED International
10.2017 - 09.2018
- Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
- Locates or proposes potential business deals by contacting potential partners; and discovering and exploring opportunities.
- Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
- Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
- Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
- Protects the organization's value by keeping information confidential.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhancing organization reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.
Senior Business Development Specialist
Tawzef for Recruitment & HR Consultancy
09.2016 - 09.2017
- Develop business relationships with potential clients and participate in team efforts to provide excellent client service to new customers from an assigned set of named prospects.
- Leads all aspects of the sales process, while calling upon other company sales resources to assist in solution development, proposal delivery, and implementation, as needed or as directed by management.
- Sells the complete offering of company products and services to assigned opportunities.
- Manages new customers' implementation by directing company implementation resources and by managing customers' expectations and satisfaction with the implementation process.
- Ensures a seamless transition of customer responsibility to the Senior Account Manager following a successful implementation.
- Responsible for identifying, understanding, and developing current and new clients.
Relationship Manager
Jobzella.com
06.2015 - 08.2016
- Manage an existing customer base while working to ensure they renew their contracts.
- Work will include daily out-bounding to clients via phone, email, and face-to-face meetings, managing all aspects of the business of gaming as it relates to our customers.
- Closely monitor individual client usage and address deficiencies on a timely basis.
- Comprehensive follow-up to ensure client's complete satisfaction with gaming service.
- Establish a key network of senior-level contacts within given territories.
- Up-selling products and services where applicable.
- Develop new contacts within your client base to spread awareness of our services.
- Researching and understanding each client's business to identify new opportunities.
- Handling incoming client requests; problem-solving as necessary.
- Plan and attend player parties at the establishments.
- Negotiating and renewing client contracts to meet and exceed revenue goals.
Sales & Customer Service Supervisor
Glory Egypt
07.2013 - 05.2015
- Aggressively hunts for new sales opportunities and follows up professional leads.
- Execute a sales process from discovery, solution, pricing, negotiation, and closing.
- Performs sales activities on major accounts, and negotiates sales prices, and discounts.
- Establishing, maintaining, and expanding customer base.
- Servicing the needs of existing customers.
- Increasing business opportunities through various routes to market.
- Collecting customer feedback and market research.
- Searching for new clients who might benefit from company products or services.
- Supervising sales/telesales staff.
- Reviews progress of sales roles throughout the company.
- Develops specific plans to ensure revenue growth in all company's products.
- Provide quarterly results assessments of sales staff's productivity.
- Formulates all sales policies, practices, and procedures.
- Develop sales strategies to improve market share in all product lines.
- Hold regular meetings with sales/tele sales staff.
- Define/drive improvements to the sales process.
- Collaborate with business development, marketing, product management, and engineering to facilitate new programs, campaigns, and offerings.
- Determines annual and gross-profit plans by forecasting and developing annual sales quotas; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
- Implements sales programs by developing field sales action plans.
- Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
- Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities.
Channel Senior Sales
TE Data
12.2009 - 08.2013
- The main function is to manage resellers' relations and performance including successful relations with our resellers that will guarantee achieving the annual and monthly targets assigned for resellers providing all required sheets and performance reports that will guide TE Data in planning the channels properly.
Customer Care Representative
Vodafone Egypt
07.2007 - 12.2009
- Answering customer's inquiries & questions Handle them accordingly.
Education
Bachelor of Accounting - undefined
Cairo University
Skills
- Acquisition
- Budget Planning
- Communication
- Problem-solving
- Business Development
- Business Plan
Accomplishments
- Won 3 Governmental tenders.
- +150 signed contracts in the fintech sector (Bee - Aman - Geidea)
- 5 success PR.
- +5 overseas signed deals.
- +50 recruitment contract signed.
Personal Information
Title: Business Development Manager
Timeline
Business Development Manager
Geidea
02.2024 - Current
Business Development Section Head ( Head of Acquisition and Partnerships )
Aman Holding
08.2020 - 03.2024
Key Account Supervisor
Bee Smart Payment Solutions
10.2018 - 08.2020
Business Development Manager
HIRED International
10.2017 - 09.2018
Senior Business Development Specialist
Tawzef for Recruitment & HR Consultancy
09.2016 - 09.2017
Relationship Manager
Jobzella.com
06.2015 - 08.2016
Sales & Customer Service Supervisor
Glory Egypt
07.2013 - 05.2015
Channel Senior Sales
TE Data
12.2009 - 08.2013
Customer Care Representative
Vodafone Egypt
07.2007 - 12.2009
Bachelor of Accounting - undefined
Cairo University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
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