Summary
Overview
Work History
Education
Skills
Humandevelopment
Volunteeringactivities
Militaryservice
Personal Information
References
Trainingscourses
Certification
Timeline
CustomerServiceRepresentative
Mohamed Saeed Mohamed Hassan

Mohamed Saeed Mohamed Hassan

Solution & Project Delivery Section Head
6th October City

Summary

Experienced section head with a solid track record of overseeing manufacturing environments for more than 7 years. Demonstrated proficiency in setting and attaining safety, quality, and production objectives, while closely monitoring progress through efficient problem-solving and employee development techniques. Skilled at prioritizing team workload to guarantee optimal outcomes.

Overview

2025
2025
years of professional experience
14
14
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

System & Smart Solutions Section Head

ELSEWEDY ELECTRIC
1 2023 - Current
  • Identify opportunities for implementing smart solutions that can drive operational efficiencies and meet customer requirements
  • Work closely with stakeholders to understand their requirements and translate them into viable smart solution concepts
  • Designing, planning, and allocating the communication network/system to be used in smart metering projects (GPRS/UMTS, Ethernet, Serial -RS485- , or PLC - Power line communication
  • Installing, configuring, testing, Commissioning and maintaining operating systems, application software and system management tools
  • Managing and monitoring all installed systems and infrastructure
  • Participate as key technical lead in Gold Support offerings to customers that may include minor product enhancements or report development
  • Managing and planning of internal resources
  • Arrange training programs, workshops, or encourage professional development opportunities to enhance the skills and capabilities of team members
  • Distribute tasks to team members in a way that benefits the participant and achieve the goal!
  • Listen to team members' feedback!
  • Manage the flow of day-to-day operations

Senior Solutions & Project Delivery Engineer

ELSEWEDY ELECTRIC
09.2019 - 12.2022
  • Solution design, Install, configure the HES 'Head End System' software (Full Deployment)
  • Conduct training for customers inside Egypt and abroad
  • Daily remote support for Communication failure issues
  • Negotiating and confirming requirements with customers

Technical Support Head

JOVI TRONIX Company
08.2017 - 08.2019
  • Technical operations (HTC, Lenovo, Motorola, Sony & Wiko)
  • SUP ASP Technical Support for HTC (Lebanon, Jordan, Algeria, Sudan, Palestine & Mauritius)
  • Providing technical training including procedures documentation & relevant reports
  • Practical Technical training for new hired & new models
  • Kickoff technical preparations for new products, new brands, new repair tools, new repair techniques
  • Communicate with the vendor in technical escalations and service operations
  • Handle major customer complaint

Maintenance Engineer

JOVI TRONIX Company
06.2015 - 07.2017
  • Diagnosing the incoming smart phones and specify what's wrong with them
  • Ordering new spare parts after checking the defective parts
  • Receiving the new spare parts and replacing them with the old defective ones
  • Check all the device & make quality control on it

Education

B.Sc. - Electrical & computer Engineering

Faculty of Engineering- 10th of Ramadan University
04.2001 - 01.2015

Skills

Team Management

Humandevelopment

  • Good self-learning & searching.
  • Analytical Thinking & Effective Planning.
  • Cooperation & under pressure working.
  • Excellent Communication & Leadership Skills.
  • Time Management & Flexibility.
  • Committed & Effective Worker.

Volunteeringactivities

  • Member, vice leader & Leader, HR team of AYB, 2013-2015
  • Head, SU advertising and publicity team at 10th of Ramadan University, 2012

Militaryservice

Exempted

Personal Information

  • Date of Birth: 06/26/91
  • Nationality: Egyptian

References

Available upon request

Trainingscourses

  • DevOps practical Certification using tools: Deployment using Docker tool, Deployment using Kubernetes tool, Ansible Automation tool, GITHUB, Using Junkins Iac with Terraform AWS DevOps, Script
  • Linux admin 1
  • CCNA (R&S) Fundamentals (2020)
  • Mobile Communication Package (GSM/ GPRS/ UMTS/ LTE)
  • Professional Embedded Systems Diploma.
  • Certificate for the training in 'MIE9: From Engineering to Business'
  • Intern as Network engineer in (Al-hayah & Al-Tahrir channel)

Certification

[Practical DevOps Certificate], [CLS Learning Solution] - [4/2023 - 8/2023]

Timeline

[Practical DevOps Certificate], [CLS Learning Solution] - [4/2023 - 8/2023]

08-2023

Senior Solutions & Project Delivery Engineer

ELSEWEDY ELECTRIC
09.2019 - 12.2022

Technical Support Head

JOVI TRONIX Company
08.2017 - 08.2019

Maintenance Engineer

JOVI TRONIX Company
06.2015 - 07.2017

B.Sc. - Electrical & computer Engineering

Faculty of Engineering- 10th of Ramadan University
04.2001 - 01.2015

System & Smart Solutions Section Head

ELSEWEDY ELECTRIC
1 2023 - Current
Mohamed Saeed Mohamed HassanSolution & Project Delivery Section Head