Mohamed Saleh

Simple gift cards

• Calculated bills, issued receipts and accepted payments.
• Operated all vehicle types, including party vehicles, buses, and town cars.
• Upheld high standards of professionalism and discretion when working with high-value clients.
• Answered, scheduled and responded to reservation calls at specific times and locations.
• Stowed passenger items with care and concern to avoid damage or displeasure with handling.
• Vacuumed, cleaned and sanitized vehicles between customers.
• Updated personal logs and business tracking documents accurately and according to schedule requirements.
• Stored passenger luggage and personal items with care for safety and security.
• Transported high-value clients with professionalism and discretion.
• Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
• Minimized mechanical issues by adhering to vehicle maintenance schedule.

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
• Computed total costs and profit requirements for customer sales to provide accurate pricing.
• Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Devised and implemented product strategies for filling market gaps and driving consistent sales.
• Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
• Drove team revenue totals by bringing in over $8000 in sales.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Promoted and up-sold products and services to meet needs of customers.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Built strong rapport with clients by understanding needs and clearly explaining products.
• Automated contact management system, resulting in better client organization and goal alignment.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Helped resolve client problems quickly with superior customer service.
• Proactively managed client correspondence and recorded all tracking and communications.
• Utilized professional sales techniques to persuasively communicate with clients.
• Efficiently solved complex problems that impacted management.
• Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
• Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
• Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.

• Participated in training classes to improve tutoring practices and learn new tutoring techniques.
• Managed schedule of [Number]+ weekly appointments helping students with homework, test prep, and advanced placement examinations.
• Developed student-specific tutoring plans in concert with teachers, parents, and administrators.
• Offered complete instructional support for students unable to attend regular classes.
• Responded to after hours email and telephone requests to provide students assistance with specific questions.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Resolved problems, improved operations and provided exceptional service.
• Carried out day-day-day duties accurately and efficiently.
• Exceeded goals through effective task prioritization and great work ethic.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Adhered to social distancing protocols and wore mask or face shield at all times.

• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
• Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
• Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
• Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
• Solicited feedback from clients to assess event success and uncover opportunities for improvement.
• Reduced financial discrepancies by accurately managing budgeting, bookkeeping and auditing tasks.
• Selected and ordered décor and event materials.
• Mentored customer service, marketing, sales and accounting teams.
• Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
• Limited workflow downtime by troubleshooting critical issues with trainers and consultants.
• Attended bridal industry events to promote services and build relationships with prospective vendors.
• Planned large-scale events such as trade shows, conferences, and meetings.
• Coordinated schedules and timelines for all events.
• Accurately calculated and processed expenses during and after events.
• Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.

• Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
• Supervised camper and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
• Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
• Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
• Trained and mentored new camp counselors in operations practices and camper-focused activities.
• Supervised young campers in recreational activities such as youth sports, aquatics and arts and crafts.
• Cultivated cordial relationships with campers' parents or guardians.
• Scheduled staff based on personal strengths and coverage requirements.
• Selected, ordered and implemented curricula to meet specific camp objectives.
• Planned activities, events and field trips to enrich student development.
• Hired, disciplined and managed 8 camp staff members.
• Created interesting and educational lesson plans and implemented activities while engaging with children.
• Complied with state licensing requirements under direction of program manager.
• Liaised with food service managers and cooks with respect to food-related program requirements.
• Planned weekly camp program schedules for all activities, including sports, field trips and arts and crafts activities.
• Maintained camper files, properly storing and maintaining personal information.
• Monitored campers' arrivals and departures and noted absences and illnesses in each child’s record.
• Answered phones quickly, addressing questions, taking messages and forwarding calls.
• Established operating budget for camp and controlled expenditures.
• Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
• Trained staff in proper implementation of program systems, familiarizing with camp traditions, verifying basic knowledge of activities and providing safe environment training.

• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Coordinated with referring facilities to meet standards for follow-up processes.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 10 daily customers.
• Maintained clients' treatment records and designed long-term care programs for return customers.
• Maintained inventory of all care products and made sure equipment and selling areas were fully stocked and organized.
• Stimulated energy flow along medians to channel body's own healing responses.
• Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
• Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
• Diversified services by training in additional techniques such as Thai massage.
• Prepared blends of plant-based oils to aid in massage through direct warming and aromatherapy.
• Developed team communications and information for meetings.
• Developed and maintained courteous and effective working relationships.
• Used Microsoft Word and other software tools to create documents and other communications.
• Carried out day-day-day duties accurately and efficiently.

• Collaborated with senior engineers on complex projects.
• Assisted with preparation of client presentations using AutoCAD and Microsoft Office.
• Completed project documentation, updated and distributed to appropriate project personnel.
• Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
• Tested models of alternate designs and processing methods to assess feasibility, operating condition effects, possible new applications and necessity of modification.
• Tested new products to resolve and identify any issues.
• Performed troubleshooting duties on malfunctioning equipment to resolve issues and prevent project stoppage.
• Completed complex technical field environmental surveys for development .
• Studied manufacturing processes used by French automotive companies.
• Participated with preparation of design documents for trackwork, including alignments, specifications, criteria details and estimates.
• Complied with all government and corporate safety policies and regulations.
• Performed calculations according to standard procedures.

• Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
• Assessed animals and consulted with owners about suitability for desired use based on temperament, age and other factors.
• Acclimated every animal to feel of different harnesses and equipment by steadily increasing touches and overall use.
• Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
• Accustomed animals to training team members and established processes with strategic contact and firm but soothing tones.
• Tracked metrics such as overall health, behaviors and diet to isolate and address concerns.
• Evaluated animals to determine temperaments, abilities and aptitude for training.
• Employed positive reinforcement with animals, including using "clicker-training" method, voice rewards and food rewards.
• Cued or signaled animals during performances.
• Advised animal owners regarding purchase of specific animals.
• Talked to or interacted with animals to increase familiarity with human voices or contact.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Monitored all company inventory to ensure stock levels and databases were updated.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.