Mohamed Shaaban
Automotive Saled And Financing
Cairo
Summary
Proven leader in finance and automotive sales, excelled at ElTarek Automotive by mentoring teams to exceed sales targets through expert relationship building and strategic sales analysis. Leveraging CRM proficiency and exceptional negotiation tactics, I boosted customer retention and satisfaction, achieving a significant increase in sales performance. Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
13
13
years of professional experience
Work History
Finance Sales Consultant
Arib & Syaaraat.com
06.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
Branch Manager
(AMG- El Ghalban Group)
10.2023 - 01.2024
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Branch Manager
AMG (El Ghalnan Group)
01.2022 - 09.2023
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Deputy Branch Manager
AMG (El Ghalban Group)
01.2019 - 12.2021
- Managed daily operations to ensure smooth functioning of the branch and timely completion of tasks.
- Conducted regular audits of branch operations to identify areas for improvement and implement corrective actions.
- Enhanced branch efficiency by streamlining internal processes and implementing staff training programs.
- Acted as interim Branch Manager during vacations or absences from work; providing seamless leadership continuity without sacrificing operational efficiency.
Supervisor
AMG (El Ghalban Group )
08.2017 - 12.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Supervisor
AMG (El Ghalban Group)
10.2016 - 07.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Senior Sales Executive
ElTarek Automotive
01.2014 - 09.2016
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
Sales Officers
ELTarek Automotive
10.2011 - 12.2013
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Trained junior sales staff, mentoring them on best practices and strategies for success.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
Education
Bachelor of Science - Hotel Studies
Tourism And Hotels
Alexandria, Egypt 04.2001 -
High School Diploma -
High School
Kafr Ash Shaykh, Egypt 04.2001 -
Skills
Product and service knowledge
Community Networking
Customer liaison
Sales funnel management
Customer Relationship Management
Sales Strategies
Consultative Sales
Sales Analysis
Customer oversight
Sales proposal creation
CRM proficiency
Customer Service
Sales consultation
Relationship Building
Sales closing
Sales Presentations
Customer Relations
Relationship selling
Sales expertise
Customer Retention
Customer Needs Assessment
Timeline
Finance Sales Consultant
Arib & Syaaraat.com
06.2024 - Current
Branch Manager
(AMG- El Ghalban Group)
10.2023 - 01.2024
Branch Manager
AMG (El Ghalnan Group)
01.2022 - 09.2023
Deputy Branch Manager
AMG (El Ghalban Group)
01.2019 - 12.2021
Supervisor
AMG (El Ghalban Group )
08.2017 - 12.2018
Supervisor
AMG (El Ghalban Group)
10.2016 - 07.2017
Senior Sales Executive
ElTarek Automotive
01.2014 - 09.2016
Sales Officers
ELTarek Automotive
10.2011 - 12.2013
Bachelor of Science - Hotel Studies
Tourism And Hotels
04.2001 -
High School Diploma -
High School
04.2001 -
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