Mohamed Shaalan
Human Resources Manager
Alexandria
Summary
Dynamic Human Resources Manager with a proven track record at Beauty N For Readymade Garments, excelling in employee relations and compliance. Expert in recruitment strategies and performance management, I enhanced retention through innovative wellness programs and streamlined HR processes, fostering a collaborative workplace culture while ensuring legal compliance across multiple locations.
Overview
25
25
years of professional experience
Work History
Human Resources Manager & Compliance in Charge
Beauty N For Readymade Garments
01.2022 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Organized and led staff orientation programs and training to promote collaboration.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Motivated employees through special events and incentive programs.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Processed employee claims involving performance issues and harassment.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Enhanced employee retention by developing and implementing comprehensive onboarding programs.
- Optimized talent acquisition strategies to attract high-caliber candidates, focusing on employer branding and competitive positioning.
- Supported business growth by aligning HR strategies with corporate objectives, fostering adaptable and high-performing workforce.
- Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
- Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.
- Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
- Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
- Enhanced employee career paths through development of clear progression plans and continuous learning opportunities.
- Increased employee satisfaction and engagement through creation and execution of targeted wellness and recognition programs.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
- Improved organizational culture by initiating diversity and inclusion programs.
- Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
- Streamlined recruitment processes to improve time-to-hire, employing innovative sourcing strategies and technologies.
- Designed and executed leadership development programs, preparing high-potential employees for future management roles.
- Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices.
- Enhanced team collaboration and efficiency by introducing innovative communication tools and team-building activities.
- Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
- Implemented performance management systems that provided clear metrics for employee evaluation and development.
- Developed tailored training programs to enhance team skills and performance, addressing specific organizational needs.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Recruited top talent to maximize profitability.
- Structured compensation and benefits according to market conditions and budget demands.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Distributed employee engagement surveys to identify areas of improvement.
- Liaised between multiple business divisions to improve communications.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Fostered positive work environment through comprehensive employee relations program.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Devised hiring and recruitment policies for [890]-employee company.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Instructed senior leaders on appropriate employee corrective steps.
Human Resources Manager & Compliance Manager
Shaturna Factory for Knitting and Tricot and Garments
02.2017 - 12.2021
- Resolved employee relations issues and internal conflicts while maintaining confidentiality.
- Handled performance and harassment cases with thorough investigations.
- Led onboarding, training, and employee engagement initiatives.
- Managed payroll, benefits, and HR compliance across multiple locations.
- Streamlined recruitment and reduced time-to-hire through optimized processes.
- Implemented performance management and leadership development programs.
- Enhanced retention via targeted strategies and wellness programs.
- Ensured legal compliance through audits, policy updates, and labor law guidance.
- Promoted diversity, equity, and inclusion in hiring and cultural initiatives.
- Supported business expansion and organizational restructuring efforts.
- Advised managers on corrective actions and conflict resolution best practices.
Human Resources Business Partner
Believe Casuals
03.2015 - 01.2017
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
Human Resources Recruiter
A2Z
02.2014 - 03.2015
- Improved candidate experience through timely communication, transparent interview processes, and constructive feedback.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Helped set up medical, dental and life insurance benefits to facilitate employee on-boarding process.
- Worked on special HR projects to promote and enhance services offered.
- Developed internal referral programs that incentivized employees to recommend high-quality candidates for open positions.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
Training of Trainers (Customer Service)
Alshaya Group
08.2010 - 01.2013
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Implemented innovative training techniques, resulting in higher overall satisfaction scores from participants.
- Evaluated employee competencies, identifying gaps and providing tailored coaching solutions for improvement.
- Identified areas of opportunity in individual performance, creating action plans for measurable improvement over time.
- SHOPPY (Program): (S) - Smile, & start; (H) - Hear Actively; (O) - Own the Issue; (P) - Provide Clear Options; (P) - Proactive Follow-Up; (Y) - Your Satisfaction First.
Sales Manager
Alshaya Group
06.2008 - 08.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Assistant Manager
Concrete (Arafa Group)
01.2007 - 05.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Sales Supervisor
Concrete (Arafa Group)
01.2006 - 01.2007
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Led by example, consistently exceeding personal sales targets and inspiring team to achieve collective goals.
- Drove significant increase in cross-selling success by training staff on effective techniques and product knowledge.
- Communicated customer feedback and complaints to team members to promote proper resolution.
Sales Associate
Concrete (Arafa Group)
02.2001 - 01.2006
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Diploma in International Commercial Arbitration - International Commercial Arbitration
Menoufia University
Menoufia 04.2001 -
E.g. Bachelor's Degree - Faculty of Law And Political Science
Beirut Arab University
Alexandria, Egypt 04.2001 -
Skills
Staff management
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
Timeline
Human Resources Manager & Compliance in Charge
Beauty N For Readymade Garments
01.2022 - Current
Human Resources Manager & Compliance Manager
Shaturna Factory for Knitting and Tricot and Garments
02.2017 - 12.2021
Human Resources Business Partner
Believe Casuals
03.2015 - 01.2017
Human Resources Recruiter
A2Z
02.2014 - 03.2015
Training of Trainers (Customer Service)
Alshaya Group
08.2010 - 01.2013
Sales Manager
Alshaya Group
06.2008 - 08.2010
Assistant Manager
Concrete (Arafa Group)
01.2007 - 05.2008
Sales Supervisor
Concrete (Arafa Group)
01.2006 - 01.2007
Diploma in International Commercial Arbitration - International Commercial Arbitration
Menoufia University
04.2001 -
E.g. Bachelor's Degree - Faculty of Law And Political Science
Beirut Arab University
04.2001 -
Sales Associate
Concrete (Arafa Group)
02.2001 - 01.2006
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