Mohamed Shaalan
Human Resources Manager
Alexandria
Summary
Dynamic Human Resources Manager with a proven track record at Beauty N For Readymade Garments, excelling in employee relations and compliance. Expert in recruitment strategies and performance management, I enhanced retention through innovative wellness programs and streamlined HR processes, fostering a collaborative workplace culture while ensuring legal compliance across multiple locations.
Overview
25
25
years of professional experience
Work History
Human Resources Manager & Compliance in Charge
Beauty N For Readymade Garments
01.2022 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Organized and led staff orientation programs and training to promote collaboration.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Motivated employees through special events and incentive programs.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Processed employee claims involving performance issues and harassment.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Enhanced employee retention by developing and implementing comprehensive onboarding programs.
- Optimized talent acquisition strategies to attract high-caliber candidates, focusing on employer branding and competitive positioning.
- Supported business growth by aligning HR strategies with corporate objectives, fostering adaptable and high-performing workforce.
- Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
- Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.
- Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
- Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
- Enhanced employee career paths through development of clear progression plans and continuous learning opportunities.
- Increased employee satisfaction and engagement through creation and execution of targeted wellness and recognition programs.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
- Improved organizational culture by initiating diversity and inclusion programs.
- Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
- Streamlined recruitment processes to improve time-to-hire, employing innovative sourcing strategies and technologies.
- Designed and executed leadership development programs, preparing high-potential employees for future management roles.
- Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices.
- Enhanced team collaboration and efficiency by introducing innovative communication tools and team-building activities.
- Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
- Implemented performance management systems that provided clear metrics for employee evaluation and development.
- Developed tailored training programs to enhance team skills and performance, addressing specific organizational needs.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Recruited top talent to maximize profitability.
- Structured compensation and benefits according to market conditions and budget demands.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Distributed employee engagement surveys to identify areas of improvement.
- Liaised between multiple business divisions to improve communications.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Fostered positive work environment through comprehensive employee relations program.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Devised hiring and recruitment policies for [890]-employee company.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Instructed senior leaders on appropriate employee corrective steps.
Human Resources Manager & Compliance Manager
Shaturna Factory for Knitting and Tricot and Garments
02.2017 - 12.2021
- Resolved employee relations issues and internal conflicts while maintaining confidentiality.
- Handled performance and harassment cases with thorough investigations.
- Led onboarding, training, and employee engagement initiatives.
- Managed payroll, benefits, and HR compliance across multiple locations.
- Streamlined recruitment and reduced time-to-hire through optimized processes.
- Implemented performance management and leadership development programs.
- Enhanced retention via targeted strategies and wellness programs.
- Ensured legal compliance through audits, policy updates, and labor law guidance.
- Promoted diversity, equity, and inclusion in hiring and cultural initiatives.
- Supported business expansion and organizational restructuring efforts.
- Advised managers on corrective actions and conflict resolution best practices.
Human Resources Business Partner
Believe Casuals
03.2015 - 01.2017
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
Human Resources Recruiter
A2Z
02.2014 - 03.2015
- Improved candidate experience through timely communication, transparent interview processes, and constructive feedback.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Helped set up medical, dental and life insurance benefits to facilitate employee on-boarding process.
- Worked on special HR projects to promote and enhance services offered.
- Developed internal referral programs that incentivized employees to recommend high-quality candidates for open positions.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
Training of Trainers (Customer Service)
Alshaya Group
08.2010 - 01.2013
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Implemented innovative training techniques, resulting in higher overall satisfaction scores from participants.
- Evaluated employee competencies, identifying gaps and providing tailored coaching solutions for improvement.
- Identified areas of opportunity in individual performance, creating action plans for measurable improvement over time.
- SHOPPY (Program): (S) - Smile, & start; (H) - Hear Actively; (O) - Own the Issue; (P) - Provide Clear Options; (P) - Proactive Follow-Up; (Y) - Your Satisfaction First.
Sales Manager
Alshaya Group
06.2008 - 08.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Assistant Manager
Concrete (Arafa Group)
01.2007 - 05.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Sales Supervisor
Concrete (Arafa Group)
01.2006 - 01.2007
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Led by example, consistently exceeding personal sales targets and inspiring team to achieve collective goals.
- Drove significant increase in cross-selling success by training staff on effective techniques and product knowledge.
- Communicated customer feedback and complaints to team members to promote proper resolution.
Sales Associate
Concrete (Arafa Group)
02.2001 - 01.2006
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Diploma in International Commercial Arbitration - International Commercial Arbitration
Menoufia University
Menoufia 04.2001 -
E.g. Bachelor's Degree - Faculty of Law And Political Science
Beirut Arab University
Alexandria, Egypt 04.2001 -
Skills
Staff management
Recruitment
Leadership development
Employee relations
Team building
Performance assessment
Payroll administration
Risk management
Human resources operations
Organizational development
Policy enforcement
Employee onboarding
Benefits administration
Employee retention
HR policies and procedures
New employee orientation
Recruitment and selection
Recordkeeping
Microsoft office proficiency
Dispute mediation
Employee handbook development
Recruitment and hiring
Training development
Training and mentoring
Compensation and benefits
Exit interviews
Job analysis
Corrective action planning
Labor relations
Talent acquisition
Legal compliance
Recruitment oversight
Compensation structuring
Training programs
Performance appraisal
Recruitment strategies
Workforce planning
Succession planning
HR analytics
Background checks
Onboarding and orientation
Payroll coordination
Talent management
Benefits and compensation management
Employment law
Contract negotiation
Compliance
Online position posting
Internal communications
Diversity and inclusion
Career development
Personnel recruitment
Labor negotiations
Records management
System development
Microsoft office and docusign
Regulatory compliance
Workforce improvements
Company organization
Personnel information systems
HR guidance
Labor law compliance
Policy making and enforcement
Staffing and recruiting professional
Benefits programs
Employee morale management
Employee engagement
Grievance handling and redressal
Post-hire check-ins
Recruitment life cycle
HR leadership
Staff compensation
Unemployment claims management
Union relations
HRIS management
Employee support
Staffing optimization
Orientation preparation
Decision-making
Analytical skills
Conflict resolution
Multitasking
Attention to detail
Teamwork and collaboration
Excellent communication
Performance monitoring
Adaptability and flexibility
Human resource management software HRMS
Problem-solving abilities
Team collaboration
Company leadership
Written communication
Self motivation
Time management
Effective communication
Problem-solving
Payroll processing
Time management abilities
Performance management
Multitasking Abilities
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
Timeline
Human Resources Manager & Compliance in Charge
Beauty N For Readymade Garments
01.2022 - Current
Human Resources Manager & Compliance Manager
Shaturna Factory for Knitting and Tricot and Garments
02.2017 - 12.2021
Human Resources Business Partner
Believe Casuals
03.2015 - 01.2017
Human Resources Recruiter
A2Z
02.2014 - 03.2015
Training of Trainers (Customer Service)
Alshaya Group
08.2010 - 01.2013
Sales Manager
Alshaya Group
06.2008 - 08.2010
Assistant Manager
Concrete (Arafa Group)
01.2007 - 05.2008
Sales Supervisor
Concrete (Arafa Group)
01.2006 - 01.2007
Diploma in International Commercial Arbitration - International Commercial Arbitration
Menoufia University
04.2001 -
E.g. Bachelor's Degree - Faculty of Law And Political Science
Beirut Arab University
04.2001 -
Sales Associate
Concrete (Arafa Group)
02.2001 - 01.2006