Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohamed Shabaan

Sales/Driver/Business Owner
Giza

Summary

Proven achiever with a solid background in sales and customer service, notably at Headway Properties. Excelled in client relations and sales strategies, boosting sales revenue significantly. Skilled in paperwork processing and fostering strong client relationships. Demonstrates a keen ability to develop effective sales presentations and strategies, ensuring customer satisfaction and repeat business. Resourceful Sales Agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

25
25
years of professional experience

Work History

Sales Agent

Headway Properties
09.2023 - Current
  • Assisted call-in customers with questions and orders.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Contributed to team objectives in fast-paced environment.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Presented professional image consistent with company's brand values.
  • Maintained current knowledge of evolving changes in marketplace.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Handmade Crafts Artist

Own Business
01.2000 - Current
  • Improved online visibility through search engine optimization strategies implemented on the business website, driving traffic that led to increased sales inquiries.
  • Fostered a positive and inspiring work environment by sharing artistic insights and best practices among fellow craft artists, promoting creativity and collaboration.
  • Collaborated with other artists to create one-of-a-kind collaborative pieces, generating interest and expanding clientele.
  • Developed relationships with suppliers to secure high-quality materials at competitive prices, optimizing production costs without compromising craftsmanship standards.
  • Diversified income streams by offering services like gift wrapping or personalized packaging options alongside product purchases.
  • Streamlined production process for improved efficiency, allowing for quicker turnaround times on custom orders.
  • Developed a loyal client base through exceptional craftsmanship and attention to detail in each handmade piece.
  • Maintained accurate inventory records, ensuring adequate stock levels to meet demand while minimizing waste materials.
  • Mentored aspiring craft artists, sharing techniques and best practices for improved skill development and artistic growth.
  • Negotiated favorable terms with vendors for booth rentals at popular craft shows, reducing overhead expenses and maximizing profit margins.
  • Increased sales revenue by consistently producing and showcasing innovative and appealing craft designs.
  • Established a strong online presence through social media marketing, resulting in increased exposure and sales opportunities.
  • Participated in local craft fairs and events, effectively promoting handmade products to new audiences.
  • Managed custom order requests efficiently by maintaining open communication with clients throughout the design process, ensuring timely delivery of satisfactory final products.

Driver, Warehouse Orders

Aramex
08.2018 - 08.2023
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.

Education

Bachelor of Computing - Computer Installation And Repair Technology

Computing Institute
Cairo, Egypt
04.2001 -

Skills

Paperwork Processing

Strategy Development

Customer Assistance

Shipping and receiving

Sales Strategies

Client Relations

Sales Presentations

Vehicle Maintenance

Loading and unloading

Warehouse Safety

Networking

Customer Service

Timeline

Sales Agent

Headway Properties
09.2023 - Current

Driver, Warehouse Orders

Aramex
08.2018 - 08.2023

Bachelor of Computing - Computer Installation And Repair Technology

Computing Institute
04.2001 -

Handmade Crafts Artist

Own Business
01.2000 - Current
Mohamed ShabaanSales/Driver/Business Owner