Digital Marketing
MOHAMED TAREK FOUAD
Teller In Kuwait Finance House Bank (Head-Office)
New Cairo
Summary
Experienced banking professional with strong attention to detail and ethical compass. Seeking opportunity to utilize academic knowledge and skills in new sector. Committed to upholding top-notch security standards, exceeding sales goals, and ensuring customer satisfaction. Proficient in industry regulations and skilled in implementing asset protection strategies. Developed exceptional customer service and cash handling skills, demonstrating ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking transition into new field where these skills can drive customer satisfaction and operational excellence.
Overview
5
5
years of professional experience
Work History
Teller
Kuwait Finance House Bank
09.2024 - Current
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
Real Estate Sales Agent
The Address Investment
07.2024 - 08.2024
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Generated leads through cold calling, networking, and referral-based marketing strategies.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
Freelance
Upwork
06.2022 - 02.2024
- Digital Marketing
- Graphic designer
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Internship
Bank Misr
06.2021 - 09.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Internship
Blom Bank
06.2021 - 09.2021
- Customer service
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Telemarketing Agent
Vodafone shared services
01.2021 - 02.2021
- Provide excellent customer service to clients
- Update and maintain client files
- Collaborated with team members to achieve collective goals and develop strategies for success.
- Increased sales by developing rapport with clients and consistently meeting their needs.
Education
Bachelor's degree - Economic & International Trade
Egyptian Chinese University
10.2020 - 06.2024
MBA - Business Administration And Management
Arab Academy For Science, Technology & Maritime Transport
Cairo, Egypt 04.2001 -
Skills
Cash handling
Customer relationship building
Financial advising
Compliance, banking laws, and regulations
Relationship building and management
Cash drawer balancing
Financial services
Referral management
Problem-solving abilities
Multitasking Abilities
Team collaboration
Analytical skills
Interests
Operation
Sports
GYM
Traveling
Accomplishments
- Successfully trained [2] new tellers over a [2] weeks time period.
- Achieved [target] through effectively helping with costumer service by making a referral clients.
Timeline
Teller
Kuwait Finance House Bank
09.2024 - Current
Real Estate Sales Agent
The Address Investment
07.2024 - 08.2024
Freelance
Upwork
06.2022 - 02.2024
Internship
Bank Misr
06.2021 - 09.2021
Internship
Blom Bank
06.2021 - 09.2021
Telemarketing Agent
Vodafone shared services
01.2021 - 02.2021
Bachelor's degree - Economic & International Trade
Egyptian Chinese University
10.2020 - 06.2024
MBA - Business Administration And Management
Arab Academy For Science, Technology & Maritime Transport
04.2001 -
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