Word and Excel ,Outlook , Powerpoint
Mohamed Yasser
Giza,Egypt
Summary
Motivated achiever Manager with experience in the field of Marketing, Sales, Customer Service, Public Relation and Operation management. Well suited to positions and functions where customer satisfaction is required. Familiar with all aspects of management and operation. Responsible for preparing projects Plans to achieve company targets.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
3
3
Languages
Work History
supervisor
DE.CI Furniture
01.2021 - 01.2022
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Supervisor
BLEND FURNITURE
Egypt
01.2019 - 01.2021
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
Sales Executive
ALCAZAR FURNITURE
01.2018 - 01.2019
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Sales Executive
MEHREZ+KREMA Home luxury Furniture
01.2017 - 01.2018
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
assistant manager
VARINO FURNITURE
02.2012 - 12.2012
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
SALES EXecutive
Mehrez and Krema Home Luxury Furniture
01.2010 - 01.2012
- Held meetings with director to identify techniques to overcome sales obstacles.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
Station Operation Manager
Sixt Company
01.2008 - 01.2010
- Carried out day-to-day duties accurately and efficiently.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Resolved problems, improved operations and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Developed team communications and information for meetings.
- Exceeded goals through effective task prioritization and great work ethic.
Education
No Degree - Business Administration
Cairo University
EGYPT 01.2010 - Current
Skills
Management Skills @ Hazem HassanAdvertisement @Tarek NourMarketing, Telemarketing and Communication Skills (DrSami Abdel Aziz)Spin Courses @ XeroxGraphic Diploma ( Photoshop / InDesign / Illustrator / Aftereffect )Develop a strategic sales planCRM Customer Relationship ManagementManaging a sales teamIcd
Operations management
Financial Management
Planning and Coordination
Software
Docs , Sheets , Slides , Forms
Photoshop , Illustrator , InDesgin , Corel Draw
MS Access , IMB DB2 , SQL , CRM
Timeline
supervisor
DE.CI Furniture
01.2021 - 01.2022
Supervisor
BLEND FURNITURE
01.2019 - 01.2021
Sales Executive
ALCAZAR FURNITURE
01.2018 - 01.2019
Sales Executive
MEHREZ+KREMA Home luxury Furniture
01.2017 - 01.2018
assistant manager
VARINO FURNITURE
02.2012 - 12.2012
No Degree - Business Administration
Cairo University
01.2010 - Current
SALES EXecutive
Mehrez and Krema Home Luxury Furniture
01.2010 - 01.2012
Station Operation Manager
Sixt Company
01.2008 - 01.2010