Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mohamed Yehia

Mohamed Yehia

Solar Energy Consultant
Alexandria

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Solar Energy Consultant

Midwest Soloutions
02.2023 - Current
  • Mentored new sales team to surpass goals in alignment with brand standards.
  • Created sales and marketing tools, growing clientele and generating quality sales leads.
  • Developed strategic and tactical sales plans to structure new statewide initiatives, growing market share over [Number]%.
  • Applied advanced understanding of [Type] system throughout promotional and sales phases, securing major corporate accounts.
  • Generated solar energy customer leads to develop new accounts.

Receptionist

Steigenberger Cecil Alexandria
07.2021 - 01.2023
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.

Customer Service Representative

Vodafone Uk
08.2018 - 06.2021
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.

Education

High School Diploma -

El Sahwa Language School
Alexandria , Egypt
04.2001 -

Sociology And Anthropology

Cairo University
Alexandria , Egypt

Skills

Service Recommendations

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Interests

Swimming

Workout

Watching movies

Modeling

Timeline

Solar Energy Consultant

Midwest Soloutions
02.2023 - Current

Receptionist

Steigenberger Cecil Alexandria
07.2021 - 01.2023

Customer Service Representative

Vodafone Uk
08.2018 - 06.2021

High School Diploma -

El Sahwa Language School
04.2001 -

Sociology And Anthropology

Cairo University

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Mohamed YehiaSolar Energy Consultant