MOHAMED YEHIA

• Repair, install, maintain, calibrate and inspect - MRI.
• Scheduled service calls according to customer location and urgency of need.
• Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
• Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
• Provide system and applications .
• Performing cooling operations and refilling the magnet with nitrogen and helium gas .
• Perform continuous software update on equipment .

• Responsible for installing, repairing and maintaining the following devices:

( X-RAY - DR- CR- MAMMOGRAM - DR GO - PRINTERS )

Brand FUJIFILM .

• Perform continuous software update on equipment .
• Accurate calibration of X-ray equipment and the ability to make a schematic drawing of rooms .
• Responsibility for training customers on devices and deal with applications .
• Achieved customer satisfaction with timely resolution of technical issues and clear communication.
• Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
• Visited customer locations to assess equipment functioning and develop repair plans.

• Responsibility install , repair and maintenance Ultrasound Brand Mindray .
• Explaining the aplication to customers and adjusting the image quality .
• Optimized equipment lifespan through proactive identification of potential hazards or areas requiring modification based on detailed analysis of usage trends.
• Assisted in the evaluation of emerging technologies to inform purchasing decisions, considering factors such as cost-effectiveness, compatibility, and functionality.
• Served as a subject matter expert on regulatory guidelines pertaining to medical device usage, consistently staying abreast of relevant updates impacting biomedical service engineering practices.