Mohamed Yehia Abd El Ghany

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

- Managing the point-of-sale system, assigning permissions to company employees in various departments, and defining the responsibilities of salespeople in branches.

- Linking branch devices to the management and warehouse.

- Creating an employee attendance system.

- Booking and managing the company's domain name, including its website and emails.

- Managing the CCTV system to monitor and control branches.

• As an IT Manger and Operations Manager
• Supervise and motivate retail staff to ensure high levels of customer service and operational excellence
• Oversee recruitment, training, and development of store staff
• Monitor sales trends and develop strategies to maximize sales
• Develop and implement processes to improve operational efficiency
• Develop and implement marketing strategies to promote products and services
• Maintain inventory levels and ensure accurate record keeping
• Ensure store policies and procedures are being followed
• Network Experience, Software and Hardware Maintenance
• Providing support of IT hardware, software and networks
• Trouble shooting, administrating and supporting Windows 2003 Server and MS Exchange on Dell hardware at all levels
• Ensuring the appropriate level of anti-virus protection
• Retail applications generating & maintenance, Retail pro v.8
• Handling the IT issues & problems in CLUB ALDO, FANGO.MADAS branches
• Maintaining the delivery of IT services and technology projects
• Establishing and developing full IT projects, networks and infrastructures from initial conception to completion
• Experience in Retail system
• Extensive LAN, Hardware, Software experience
• Configure routers , IP cam
• Reservation domain name and hosting, create emails and configure it windows office

• Network Experience, Software and Hardware Maintenance
• Providing support of IT hardware, software and networks
• Ensuring the appropriate level of anti-virus protection
• Handling all the IT problems & its raised related issues

• Company Overview: Judicial Information Center
• Instructing the following applications: windows, office (word, excel, power point)
• Network Experience, Software and Hardware Maintenance
• Extensive LAN, WAN, Hardware, Software experience
• Judicial Information Center