Summary
Overview
Work History
Education
Skills
Personal Quote
Timeline
Hi, I’m

Mohamed Zayed

New Cairo
Mohamed Zayed

Summary

High-impact Executive Administrative Manager and Operations Strategist with over 14 years of experience at Nermien Ismail Schools (NIS), a prestigious private institution in Egypt. Skilled in leading multi-campus operations, managing institutional transitions, and upholding high performance standards across eight campuses and 1,500+ Administrative employees with a tolal head cout of a 5000+ employees. Trusted by senior leadership as the go to executor, responsible for translating decisions into tangible results. Reporting directly to the CEO and Co-Owner, in which now oue CEO is Egypt's Minister of Education, my authority extends beyond administrative functions to include ground-level implementation, vendor management, policy enforcement, and discipline coordination. With a keen eye for identifying issues before they escalate,

I lead by example and earn the respect of my team through credibility rather than intimidation. Known for pushing teams to exceed expectations and striving for excellence in all aspects of strategic operations.

Overview

13
years of professional experience

Work History

NIS International Schools

Former Executive Administrative Manager
01.2020 - 01.2025

Job overview

  • Led all administrative functions across eight campuses, directly overseeing 1,500+ personnel. Received daily updates from campus managers and stepped in to resolve escalated issues beyond local resolution. Random, unannounced inspections ensured that all campuses maintained aligned SOPs and institutional standards.
  • Directed the school’s transportation arm, managing over 400 buses and an internal service center. Personally coordinated safety standards, school-wide protocols, and emergency response partnerships with nearby hospitals to guarantee five-minute access without paperwork delays.
  • Oversaw all support departments: maintenance, operations, security, transportation, janitorial services, facility safety, and parent/student affairs. My leadership model was built on presence, not noise — a quiet discipline that delivered consistency, loyalty, and results.

Achievia

COO - Chief Operating Officer
01.2015 - Current

Job overview

  • Company Overview: Family-Owned Marketing & Public Relations Company
  • While fully committed to NIS, I also held executive authority in my family’s niche PR firm. I built and trained a self-sufficient team capable of handling national campaigns and presidential initiatives with minimal escalation. We serve over 80% of the multinational pharmaceutical companies operating in Egypt. My involvement remains high-level and strategic, with rare but decisive intervention when necessary.
  • Family-Owned Public Relations Firm
  • Managed procurement activities to secure resource acquisitions at best possible cost.
  • Managed financial, operational and human resources to optimize business performance.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Monitored key business risks and established risk management procedures.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Cultivated company-wide culture of innovation and collaboration.

"Confidential"
New Cairo

Elite Execution Consultant & Operations Strategist
01.2018 - Current

Job overview

Retained by private institutions particularly family owned schools and services companies to restructure internal operations, mitigate internal politics, and enable functional autonomy across teams. Often called upon during periods of stagnation or transition.
Engagements typically involve re-aligning executive vision with day to day operations, transforming outdated workflows into performance driven systems, and resolving conflict quietly with dignity preserved for all parties involved. Always recommended by word of mouth. especially family-owned schools and service-based companies — to recalibrate internal systems, neutralize political stagnation, and restore Operational independence across department Frequently brought in during critical periods of transition or performance fatigue.My role is to translate executive intent into streamlined execution — modernizing outdated practices, rebuilding efficiency from within, and resolving internal friction with discretion and dignity. Engagements are initiated solely through personal referrals — results speak before introductions.

Nermien Ismail Schools

Operations Manager
01.2016 - 01.2019

Job overview

  • Promoted to manage campus-wide operations, including oversight of all blue-collar systems: security, transportation, maintenance, sanitation, and logistical planning. Maintained daily communication with military-background admin executives across campuses. Issues unresolved at lower levels were escalated directly to me for immediate intervention and execution.
  • During this period, I was assigned a critical mission: the construction of two schools in Egypt’s New Capital (21,000 m² and 23,000 m²) from barren land to full-functioning institutions in under eight months. Delivered everything from physical infrastructure to operational systems. The CEO, upon completion, remarked that the schools 'felt like they’d been running for 20 years.'

Nermien Ismail Schools

Operations Associate
10.2012 - 07.2016

Job overview

  • in a discreet fashion by the CEO to begin what would become a multi-year internal development path. Worked under pressure, rotating across campus-level departments while balancing university studies. Tasks included shadowing maintenance teams, assisting with administrative filing, observing discipline workflows, and participating in student affairs logistics.
  • Initially overwhelmed by the sheer complexity of school operations, but grew to understand the depth of structure behind every system. Learned to anticipate institutional needs and navigate communication with senior leadership. Received strict, high accountability training under the COO’s Chief of operations direct supervision a leadership style built on precision, mystery and ambiguity ( Since School Cultures tend to tell everybody everything and also what they predict. in the near future
  • , and consequence. This foundational year planted the seed for long-term mastery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Administrative Managers Ex( communicate with Operations Manager and if they don't it get it done and correct escalated to me i step in and when were done he leaves my office like he or she were born again
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

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Education

Future University in Egypt (FUE)
New Cairo, Egypt

Bachelor of Arts from Economics & Political Science
06-2020

The American University in Cairo (AUC)
New Cairo, Egypt

No Degree from Psychology Major

University Overview

Left due to administrative misadvising, financial, and personal factors

U.S. Department of State – American Embassy
Pittsburgh, PA

Exchange Student Program - By The American Embassy from Student Exchange Program
01-2008

University Overview

Full Scholarship

Skills

  • Emergency preparedness
  • Administrative efficiency enhancement
  • Quiet Team Leadership
  • Authority in command
  • Operational preparedness
  • Strategic presence enhancement
  • Standards enforcement
  • Issue prediction
  • Proficient in Google Workspace
  • Skilled in utilizing Microsoft Office 365 tools
  • Integration of AI and automation

Personal Quote

Execution is a fine art and a talent that grows with every encounter. It’s like a wise man who knows what to do and when what and that’s the beauty of it.

Timeline

Former Executive Administrative Manager

NIS International Schools
01.2020 - 01.2025

Elite Execution Consultant & Operations Strategist

"Confidential"
01.2018 - Current

Operations Manager

Nermien Ismail Schools
01.2016 - 01.2019

COO - Chief Operating Officer

Achievia
01.2015 - Current

Operations Associate

Nermien Ismail Schools
10.2012 - 07.2016

Future University in Egypt (FUE)

Bachelor of Arts from Economics & Political Science

The American University in Cairo (AUC)

No Degree from Psychology Major

U.S. Department of State – American Embassy

Exchange Student Program - By The American Embassy from Student Exchange Program
Mohamed Zayed