Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Work Availability
Timeline
Mohamed Zein

Mohamed Zein

Quality Manager
Cairo
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
5
5
Languages

Work History

Operations Leader

Dow Chemical
Cairo
09.2022 - Current
  • Motivated and trained employees to maximize team productivity.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Compiled training materials for new employees and tracked skill development.
  • Managed internal operational standards and productivity targets.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Analyzed department metrics and performance and reported findings to management.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Quality Manager

Dow Chemical
Cairo
05.2018 - Current
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Improved quality processes for increased efficiency and effectiveness.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Liaised with HR manager to organize and perform quality standard training for new and existing staff.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Recorded, analyzed, and distributed statistical information.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Evaluated interactions between associates and customers to assess personnel performance.

Quality Assurance and Quality Control Manager

Giza Seeds and Herbs
Cairo
08.2013 - 04.2018
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Recorded, analyzed, and distributed statistical information.
  • Inspected products and worker progress throughout production.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Manage team of 8 quality control supervisors and technicians to achieve quality KPIs, inspections and assurance based on various global customer specifications
  • Review specifications of a wide global customer database of 80+ customers
  • Lead factory HACCP team & Customer Audits including global customer audits
  • Handle in full customer complaints and CAPA process
  • Audit 3rd party packaging suppliers and raw materials suppliers including delivering the supplier trainings if needed
  • Lead company internal and external Regulatory Compliance
  • Lead Internal & External Audit program for ISO 9001, ISO 22000, & BRC
  • Specified quality requirements of raw materials with suppliers.

LWD/MWD Field Engineer

Baker Hughes Inc.
Cairo
10.2012 - 03.2013
  • Organized and detail-oriented with a strong work ethic.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Lead BHI onsite Drilling Directions Data reporting

Quality Specialist

Reliance Mining
Cairo
01.2012 - 10.2012
  • Created Complete ISO 9001:2008 quality manual, documentation and obtained external certification to the factory from TUV Nord.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Monitored product standards and quality-control programs.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Created and collaborated in implementation and maintenance of customer complaint log.
  • Analyzed quality and performance data to support operational decision-making.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.

Education

Bachelor of Science - Chemistry

The American University in Cairo, Cairo, Egypt
09.2004 - 06.2010

Bachelor of Science - Project Management

The American University in Cairo, Cairo
02.2023 - Current

Lead Auditor - Auditing

Lloyd's Register, Cairo
03.2019 - Current

Skills

Logistics expertise

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Accomplishments

  • Documented and resolved quality complaints which led to 90% customer satisfaction.
  • Achieved Regulatory compliance by completing complete review and re-writing of procedures and safety SOPs with accuracy and efficiency.
  • Supervised team of 15 staff members.
  • Resolved product issue through consumer testing and listening to the voice of the feedback and alignment with top management

Software

Microsoft Applications

SAP

QMS documentation

CAPA and RCI process

Certification

Certified Lead Auditor, Lloyd's Register - 2019-Present

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

The American University in Cairo - Bachelor of Science, Project Management
02.2023 - Current
Operations Leader - Dow Chemical
09.2022 - Current

Lead RCI team Leader License - 2019-Present

06-2019
Lloyd's Register - Lead Auditor, Auditing
03.2019 - Current

Certified Lead Auditor, Lloyd's Register - 2019-Present

01-2019
Quality Manager - Dow Chemical
05.2018 - Current
Quality Assurance and Quality Control Manager - Giza Seeds and Herbs
08.2013 - 04.2018
LWD/MWD Field Engineer - Baker Hughes Inc.
10.2012 - 03.2013
Quality Specialist - Reliance Mining
01.2012 - 10.2012

Quality Management Training - 2011-Present

10-2011
The American University in Cairo - Bachelor of Science, Chemistry
09.2004 - 06.2010

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Mohamed ZeinQuality Manager