Mohamed Hussein Morsy
Social Media Specialist
Cairo
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Social Media Marketing Specialist
Gg Agency
08.2022 - Current
- Increased online engagement through the creation of compelling content tailored to target audiences.
- Generated high-quality leads through targeted social media advertising efforts aimed at specific buyer personas.
- Boosted brand awareness by developing and implementing effective social media marketing strategies.
- Managed multiple social media accounts, ensuring consistent branding and messaging across all platforms.
- Increased website traffic by creating and sharing engaging social media posts that directed users to relevant on-site content.
Sales Agent
Time Share Agency
01.2020 - 09.2022
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced personal productivity by attending ongoing training sessions focused on relevant industry topics such as legal compliance or new product offerings.
- Successfully resolved client issues or disputes in a timely manner, preserving customer loyalty and maintaining company reputation for excellent service.
Call Center Representative
Vodafone EG
07.2018 - 12.2019
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Education
Bachelor of Laws - The Law
Faculty of Law
Helwan , Cairo 09.2018 - 07.2022
Skills
Strategy Development
Paid Advertising
Content scheduling
Event Promotion
Objection handling
Communication skills
Languages
Arabic
Native language
English
Elementary
A2
Certification
An experience certificate from the Administrative Affairs Medical Center at Badr Correctional and Rehabilitation Centers
Timeline
An experience certificate from the Administrative Affairs Medical Center at Badr Correctional and Rehabilitation Centers
05-2024
Social Media Marketing Specialist
Gg Agency
08.2022 - Current
Sales Agent
Time Share Agency
01.2020 - 09.2022
Bachelor of Laws - The Law
Faculty of Law
09.2018 - 07.2022
Call Center Representative
Vodafone EG
07.2018 - 12.2019
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