Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mohamed RABEA FOUAD Khalifa

Mohamed RABEA FOUAD Khalifa

Sales Marketing*** Customer Service
Alexandria

Summary

Dynamic professional with a proven track record at Amazon, excelling in client support and complaint resolution. Skilled in analyzing customer data to optimize marketing strategies, I effectively enhanced product visibility and drove brand awareness. Adept at building relationships and closing sales, I thrive in fast-paced environments focused on customer satisfaction.

Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Call Center Representative

Amazon
01.2023 - 08.2025
  • Developed and executed targeted marketing campaigns to enhance product visibility.
  • Created compelling content for promotional materials and product listings.
  • Conducted market research to assess competitive landscape and consumer preferences.
  • Analyzed customer data to identify trends and optimize marketing strategies.
  • Collaborated with cross-functional teams to align sales and marketing goals.
  • Managed social media platforms to engage customers and drive brand awareness.

Sales Officer

Mountain View
01.2023 - 08.2025
  • Developed and maintained relationships with clients to enhance customer satisfaction.
  • Conducted market research to identify trends and opportunities for product promotion.
  • Collaborated with team members to create effective sales strategies and presentations.
  • Managed sales pipeline, ensuring timely follow-up on leads and customer inquiries.

Education

Bachelor of Hospitality Management - Hospitality Management

Mountain View
Cairo, Egypt
04.2001 -

Skills

Client support

Timeline

Call Center Representative

Amazon
01.2023 - 08.2025

Sales Officer

Mountain View
01.2023 - 08.2025

Bachelor of Hospitality Management - Hospitality Management

Mountain View
04.2001 -
Mohamed RABEA FOUAD KhalifaSales Marketing*** Customer Service