Mohamed Yassin Elisely
Hurghada, Red Sea,Egypt
Summary
Multi-talented Startup Founder with a solid background in business management, successful at managing any company role in order to maximize business success from initiation
Hardworking, dedicated and resourceful leader with more than 5 years of experience in Travel & Tourism sector.
Accomplished Master's degree in Entrepreneurship and Innovation Management from Cairo University, in academic collaboration with Cambridge University.
Overview
3
3
Languages
5
5
years of post-secondary education
11
11
years of professional experience
Work History
Startup Founder
TripGuide
Red Sea, Hurghada
08.2018 - Current
- TripGuide, Hurghada (Egypt)
- Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Sales Specialist
Egypt Air
Hurghada, Red Sea
03.2015 - Current
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Handled in-store purchase payment processing with cash and credit cards.
Sales Executive
Etisalat Misr
Qena, Qena
02.2013 - 12.2013
- Increased sales by offering advice on purchases and promoting additional plans, services and devices.
- Greeted customers and helped with services questions, selections, and purchases and handling customers complains
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Submitted reports to senior management to aid in business decision-making and planning.
Marketing Coordinator
Blue Waves For Sea Trips
Red Sea, Hurghada
12.2013 - 03.2015
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
- Developed innovative and targeted collateral to support overall branding objectives.
- Communicated closely with all applicable parties within company, including art department, upper management and sales team.
Guest Service Agent
Sunrise Resorts and Cruises
Hurghada, Red Sea
01.2014 - 07.2014
- Greeted Guest upon arrival, offered assistance and Answered guest inquiries and provided information regarding hotel services and amenities.
- Streamlined check-in and check out process to decrease wait times and increase customer satisfaction.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Provided guest assistance, including recommendations for tourist attractions.
- Recommended hotel services or amenities that guest may find useful.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
Education
Master of Science - Entrepreneurship And Innovation Management
07.2018 - 08.2020
- Cairo University, in academic collaboration with Cambridge University ( Rowad 2030 Scholarship )
- Thesis: An exploratory study on entrepreneurship education in the tourism and hospitality faculties of Egyptian universities.
- Project : Mentoring Platform from Idea Phase to MVP
- Graduated with 3.1 GPA
Bachelor of Arts - French Language And Literature
08.2009 - 07.2012
- Elected to Vice President for College Student Union ،2012
- Elected Project Manager of ENACTUS Team,2011
- Member of Y-Peer
Skills
Business Development
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Startup Founder - TripGuide
08.2018 - Current
Cairo University & Cambridge University - Master of Science, Entrepreneurship And Innovation Management
07.2018 - 08.2020
Sales Specialist - Egypt Air
03.2015 - Current
Guest Service Agent - Sunrise Resorts and Cruises
01.2014 - 07.2014
Marketing Coordinator - Blue Waves For Sea Trips
12.2013 - 03.2015
Sales Executive - Etisalat Misr
02.2013 - 12.2013
South Valley University - Bachelor of Arts, French Language And Literature
08.2009 - 07.2012
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