Mohamed Yassin Elisely
Hurghada, Red Sea,Egypt
Summary
Multi-talented Startup Founder with a solid background in business management, successful at managing any company role in order to maximize business success from initiation
Hardworking, dedicated and resourceful leader with more than 5 years of experience in Travel & Tourism sector.
Accomplished Master's degree in Entrepreneurship and Innovation Management from Cairo University, in academic collaboration with Cambridge University.
Overview
3
3
Languages
5
5
years of post-secondary education
11
11
years of professional experience
Work History
Startup Founder
TripGuide
Red Sea, Hurghada
08.2018 - Current
- TripGuide, Hurghada (Egypt)
- Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Sales Specialist
Egypt Air
Hurghada, Red Sea
03.2015 - Current
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Handled in-store purchase payment processing with cash and credit cards.
Sales Executive
Etisalat Misr
Qena, Qena
02.2013 - 12.2013
- Increased sales by offering advice on purchases and promoting additional plans, services and devices.
- Greeted customers and helped with services questions, selections, and purchases and handling customers complains
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Submitted reports to senior management to aid in business decision-making and planning.
Marketing Coordinator
Blue Waves For Sea Trips
Red Sea, Hurghada
12.2013 - 03.2015
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
- Developed innovative and targeted collateral to support overall branding objectives.
- Communicated closely with all applicable parties within company, including art department, upper management and sales team.
Guest Service Agent
Sunrise Resorts and Cruises
Hurghada, Red Sea
01.2014 - 07.2014
- Greeted Guest upon arrival, offered assistance and Answered guest inquiries and provided information regarding hotel services and amenities.
- Streamlined check-in and check out process to decrease wait times and increase customer satisfaction.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Provided guest assistance, including recommendations for tourist attractions.
- Recommended hotel services or amenities that guest may find useful.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
Education
Master of Science - Entrepreneurship And Innovation Management
07.2018 - 08.2020
- Cairo University, in academic collaboration with Cambridge University ( Rowad 2030 Scholarship )
- Thesis: An exploratory study on entrepreneurship education in the tourism and hospitality faculties of Egyptian universities.
- Project : Mentoring Platform from Idea Phase to MVP
- Graduated with 3.1 GPA
Bachelor of Arts - French Language And Literature
08.2009 - 07.2012
- Elected to Vice President for College Student Union ،2012
- Elected Project Manager of ENACTUS Team,2011
- Member of Y-Peer
Skills
Business Development
Business planning
Financial administration
Business administration
Project Management
Consulting
Budgeting
Organization and Time management
Strategic Planning
Operations management
Revenue Generation
Staff Management
Recruitment and hiring
Search Engine Optimization
Strategic analysis
Team collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Startup Founder - TripGuide
08.2018 - Current
Cairo University & Cambridge University - Master of Science, Entrepreneurship And Innovation Management
07.2018 - 08.2020
Sales Specialist - Egypt Air
03.2015 - Current
Guest Service Agent - Sunrise Resorts and Cruises
01.2014 - 07.2014
Marketing Coordinator - Blue Waves For Sea Trips
12.2013 - 03.2015
Sales Executive - Etisalat Misr
02.2013 - 12.2013
South Valley University - Bachelor of Arts, French Language And Literature
08.2009 - 07.2012