Experienced credit assessment and collection management with over 18 years of experience in hospitality and engineering industries . Excellent reputation for resolving problems and improving cash flow in overall organization.
Overview
8
8
years of post-secondary education
18
18
years of professional experience
Work History
Credit & Collection Manager
Alghanim Industries
Kuwait, Kuwait
08.2014 - Current
Research and evaluate clients’ / contractors creditworthiness for multiple businesses
Monitoring credit and collection process by managing team of receivable accountants and collectors and online payment suppliers with receivable portfolio of approx. 60m $
Create credit scoring models to predict risks by monitoring DSO trending for overall and individual customers too
Approve or reject orders requests, based on credibility and potential revenues and losses
Negotiate order terms with clients / operation managers if required
Maintain records of orders or contracts with clients
Follow up with clients to manage debt settlements , monitor payments and coordinate with collection supervisors
Ensure all credit orders procedures is comply with regulations
Develop and review and update company’s credit policies, if required.
Oversee monthly target setting and achievement performance for collection team and fallowing up major clients directly if required such as royal family members, VIP and government
Allowing up major clients directly if required such as royal family members, VIP and government
Adhered to social distancing protocols and wore mask or face shield at all times.
Complied with internal controls and government regulations.
Conducted presentations to upper management and executive teams for loan recommendations.
Improved understanding of financial statements, which helped in assessing risk.
Made decisions and recommendations about extending lines of credit.
Minimized accounts receivable collections and reconciled customer billings and statements.
Senior Credit Supervisor
Sheraton Kuwait by Starwood hotels
Kuwait , Kuwait
04.2003 - 08.2014
Since April 2003 till Aug 2014 working in Sheraton Kuwait Hotel & Towers and Four points by Sheraton Kuwait for 450 rooms Five Star Hotel with 13 F&B outlets, Banqueting and Outside Catering facilities for an average of 1400 guests per day.
Responsible for maintaining debtors ledger, Regular review of trail balance, Collection calls, Identifying and following upon doubtful accounts.
•Reconcile all credit card charges, rebates, and Customer LC's and bank guarantees.
• Ensure credit applications for all new accounts are completed and approved.
• Post all payments received daily and tracking advance deposits.
• Clear city ledger accounts and Resolve all account queries at month-end.
• Liaise with Convention Services Manager in relation to invoicing of group accounts.
• Handling monthly credit meetings and attending rundown meetings with advice on account set-up or any necessary payment plans.
• Review high balance report daily and follow upon any problems or doubtful accounts.
• Daily review Accounts Receivable ledger, monitor incoming payments.
• Initiate collection action for overdue account’s and prepare for legal action those accounts necessary.
• Reply to customer, companies and ministries queries and send copies of accounts
• Participate in preparation of Strategic Business and Operating Plans.
Education
Bachelor of Commerce -
Cairo University
Cairo
06.1998 - 06.2006
Skills
Teamwork
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Timeline
Credit & Collection Manager
Alghanim Industries
08.2014 - Current
Senior Credit Supervisor
Sheraton Kuwait by Starwood hotels
04.2003 - 08.2014
Bachelor of Commerce -
Cairo University
06.1998 - 06.2006
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