Mohammed Al-Rosasy

• Self-Employed consultant providing:

-Team building consultancy.

-Staff & Business GAP Analysis. and Performance Management (KPIs).

• I lead a great group of highly talented people including: Delivery team , skilled technical consultants, high-end developers.
• I mentored the sales performance & staff performance using my skills in EPM using KPIs analysis.

• Managed strategic projects (Governmental & Royal)
• Lead training & awareness operations for junior consultants
• Provided consultation services to clients in Change management & Process Analysis

• Monitoring Business performance & Quality.
• Monitoring projects for seamless progress.
• Assuring Customer Satisfaction.

• Lead Business analysis department.
• Defined clients requirements & finalized an agreed scope of work for each client
• Looked after the dispute and conflict resolution
• Drafted, reviewed and audited contracts.

• For almost 10 years , Provided Business Analysis for prospects & existing clients.
• Focused on scope identification , elicitation , solving requirements conflicts.
• Also managed customer support & satisfaction affairs.
• In parallel , conducted training and fundamental orientation for new clients.

• Provided system administration (Unix & Linux)
• Managed technical support & helpdesk.
• Worked as instructor to train new hires to IT Sector.

• Provided technical support to clients (HW & Operating systems)

• Providing technical support & testing for IT Mgmt.