Mohamed Ali

• Major subject: Aircraft Engines and Power Plants (AE and PP)
• Direction: Aviation And Cosmonautics ....

Specializations: Computer designing of : AE and PP

The object of instruction is the computer-aided design of aircraft gas-turbine engines, power units, assembly units as well as control systems created on their bases.

Develop and nurture strong relationships with high-profile clients, ensuring exceptional service and long-term loyalty.

Provide personalized consultation and premium customer service to meet the unique needs of VIP clients.

Manage customer inquiries and resolve issues efficiently, ensuring a seamless and satisfactory client experience.

Identify new business opportunities and implement strategies to enhance customer engagement and retention.

Collaborate with internal teams to optimize service delivery and maintain high customer satisfaction levels.

Conduct market research to understand client preferences and improve service offerings.

Train and guide teams on best practices for VIP client management and customer service excellence.

• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  Supervised operations staff and kept employees compliant with company policies and procedures.
  Developed and implemented strategies to maximize customer satisfaction.
  Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  Coordinated florists, photographers, and musicians for events.
  Managed administrative logistics of events planning, event booking, and event promotions.
  Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
  Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
  Ensured smooth transitions between program elements at live events through effective stage management techniques.
  Implemented innovative event themes and designs to create memorable experiences for attendees.
  Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
  Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
  Increased client satisfaction by consistently delivering well-executed events within budget constraints.
  Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  Trained and supervised event staff to complete tasks on time.
  Analyzed event costs to identify areas of improvement and cost savings.
  Coordinated travel and accommodations for event attendees.
  Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  Developed creative themes for events and created related activities to engage attendees.
  Produced concept plans for high-profile corporate meetings and events.
  Implemented contingency plans to address last-minute changes or unforeseen events.
  Developed detailed event reports, documenting all aspects of each event.
  Created detailed timelines and budgets for events to meet all deadlines.
  Monitored and controlled event expenditures to meet budgets.

Assist in coordinating and managing operational activities, ensuring efficiency and
adherence to established procedures.
• Assist in monitoring and maintaining inventory levels of supplies and equipment.

• Monitor production budgets, negotiate pricing with suppliers, and seek cost-
effective solutions without compromising quality.

• Coordinate with external vendors and agencies to ensure timely delivery of materials
within budgetary constraints.
• Help maintain accurate records of operational activities, such as financial
transactions.
• Respond promptly to internal and external inquiries related to operations, providing
necessary information, or directing them to the appropriate contact.
• Collaborate with cross-functional teams such as marketing, creative, design, and
sales to understand project requirements and timelines.
• Booking Air Tickets: - Research and identify the most cost-effective and convenient
flight options for company employees, considering their travel preferences and
company policies.
• Coordinate with travel agencies or directly with airlines to book air tickets, ensuring
accuracy of information and adherence to travel budgets.
• Booking Hotel Accommodations: - Research and select suitable hotels based on
traveler preferences, budget constraints, and proximity to desired locations.
• Negotiate rates and secure hotel reservations for company employees and Clients
ensuring availability and adherence to corporate travel policies.
• Coordinate with hotels to manage room bookings, special requests, and any changes
or cancellations required.