Mohammed Alsaqqa
Cairo,C
Summary
Results-driven professional with 6+ years of experience in sales, customer service, and financial management, with proven expertise in strategic account management, financial reporting, client relationship building, negotiation, and problem-solving to drive growth and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Bank Of Palestine
02.2023 - 08.2025
Account Angel
Palestine Cellular Communications Co./ Jawwal
04.2021 - 01.2023
Sales Officer
Palestine Cellular Communications Co./ Jawwal
09.2018 - 08.2020
Loan Officer
Palestinian Institution For Lending And Development _ FATEN (Gaza Branch)
08.2017 - 08.2017
Education
BBA - Accounting
University of Palestine
Gaza02-2018
Skills
- Teamwork and collaboration
- Financial Reporting & Budgeting (IFRS, Reconciliation, Analysis)
- Strategic Account Management & Corporate Sales
- Customer Service Excellence & Complaint Resolution
- Banking Operations (KYC, Credit Procedures, Compliance)
- Business Development & Market Analysis
- Data Analysis & Reporting (Excel Advanced, Power BI, SAP)
- Negotiation, Communication & Problem Solving
- Time Management, Teamwork & Leadership
Certification
- Excellence in Customer Service – Palestine Banking Institute, 2023 (15 hours)
- Workplace Skills for New Employees – General Consulting & Training (IFTD0), 2023
- Teamwork Skills Development – General Consulting & Training (IFTD0), 2023
- Communications, Negotiation & Problem Solving under Pressure – Jawwal, 2021 (12 hours)
- Taxes Accounting – Palestinian Accountants & Auditors Syndicate, 2021 (12 hours)
- International Computer Driving Licence (ICDL) – Palestinian Accountants & Auditors Syndicate, 2018 (40 hours)
- Positive Attitude Training – Matrix Consulting, 2019
Accomplishments
Khader AlGhalayini
Area Manager – Bank of Palestine
+970 599886018
Motaz AlMohanghani
Head Of Debts and Collection Department
+20 1065405056
Languages
English
Intermediate (B1)
Arabic
Bilingual or Proficient (C2)
Timeline
Customer Service Representative
Bank Of Palestine
02.2023 - 08.2025
Account Angel
Palestine Cellular Communications Co./ Jawwal
04.2021 - 01.2023
Sales Officer
Palestine Cellular Communications Co./ Jawwal
09.2018 - 08.2020
Loan Officer
Palestinian Institution For Lending And Development _ FATEN (Gaza Branch)
08.2017 - 08.2017
BBA - Accounting
University of Palestine
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