Mohamed Osama
Senior Sales Manager
New Cairo
Summary
Dynamic Senior Sales Manager with a proven track record at IL Cazar Developments, excelling in sales strategy implementation and client relationship building. Expert in sales coaching and performance tracking, consistently exceeding targets while enhancing team productivity and customer retention. Adept at driving business growth through innovative brand-building strategies and effective sales presentations.
Overview
2026
2026
years of professional experience
Work History
Senior Sales Manager
IL Cazar Developments
07.2022 - Current
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Streamlined internal sales processes for increased efficiency, resulting in improved productivity and reduced overhead costs.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
Sales Supervisor
IL Cazar Developments
2021 - 06.2022
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Property Consultant
The Entrance for Real Estate
2020 - 2021
- Negotiated favorable contract terms for clients through strong communication and negotiation skills.
- Assisted clients with property acquisitions, guiding them through the entire process from initial search to closing transactions.
- Increased property sales by developing and implementing effective marketing strategies.
- Managed property listings, ensuring accurate and up-to-date information for potential buyers.
Call Center Representative
Vodafone UK
01.2016 - 12.2016
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Education
Bachelor of Science - Aviation
Bachelor of Aviation Sciences
South Africa 04.2001 -
Skills
Sales tracking
Business growth and retention
Performance tracking and evaluations
Brand-building strategies
Sales coaching
Sales presentations
Sales team training
Sales planning
KPI tracking
Timeline
Senior Sales Manager
IL Cazar Developments
07.2022 - Current
Call Center Representative
Vodafone UK
01.2016 - 12.2016
Bachelor of Science - Aviation
Bachelor of Aviation Sciences
04.2001 -
Sales Supervisor
IL Cazar Developments
2021 - 06.2022
Property Consultant
The Entrance for Real Estate
2020 - 2021
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